Foxify - Smart page builder
Try Foxify freeResourcesOther solutions
  • About Foxify
    • What is Foxify?
    • Account & Billing
      • Free trial
      • Pricing plans
      • Use discount code
      • Change your plan
      • Uninstall Foxify
    • Changelog
    • Terms & Policies
  • Getting started
    • How to install Foxify
    • Quick start guide
    • Analytics
    • App extensions
      • Age Verifier
      • Ajax Add to Cart
      • Countdown Timer
      • Inventory status
      • Product Options Swatches
      • Quick View
      • Recently Viewed Products
      • Storefront Filters
    • Global styles
    • Pages list
      • Create a Home page
      • Create a Product page
      • Create a Collection page
      • Create a Landing page
      • Create a Blog post
      • Templates
      • Save a page as a template
    • Import & Export pages
    • Translation
  • FoxStudio 🔥
    • What is FoxStudio
    • FoxStudio editor
    • FoxStudio tools
      • Autosave
      • Grids guide and Snap lines
      • Pan & Zoom mode
      • Inspector panel
      • Layers
      • Layout template đź§©
      • AI responsive ✨
      • Prettify
      • Keyboard shortcuts
      • Undo & Redo
      • SEO checker
    • Working with Pages
      • Page settings
      • Edit a Section
      • Add a Section
      • Animations
      • Save and re-use Assets
    • Working with Elements
      • Add and Edit Elements
        • Text
        • Button
        • Image
        • Video
        • Countdown timer
        • Marquee text
        • Newsletter form
        • Contact form
        • List items
        • Slideshows
        • Tabs
        • Collapsible content
        • Testimonials
        • Navigation
      • Cells and grids
      • Constraints
      • Frame Elements
      • Resize an Element
      • Stack Elements
      • Copy & Paste Elements
    • FoxTransfer - Clone web design to Foxify
  • 🔥Figma to Shopify with Foxify
  • Basic editor
    • Page Editor
      • General settings
      • Styles settings
    • Sections & Presets
      • Before/ After slider
      • Blog posts
      • Collapsible content
      • Buy Now button
      • Collection list
      • Collection tabs
      • Countdown timer
      • Custom section
      • Favorite products
      • Featured product
      • Featured collection
      • Google Map
      • Handpicked products
      • Image banner
      • Image cards
      • Image with text
      • Lookbook
      • Multicolumn
      • Product tabs
      • Scrolling promotion
      • Slideshow
      • Tabs
      • Testimonials
    • Foxify layout
      • Menus
      • Link menus to Foxify layout
    • Advanced features
      • Custom code
      • Check SEO score
      • Keyboard shortcuts
      • Page revisions
      • Undo & Redo
  • Section design
    • Create a Theme Section
  • AI-powered fox magic
    • What is Fox Magic? ✨
    • All about credit
  • Build for Success series
    • FAQ page like Satyajewelry
    • Featured collections showcase like Puma
    • Home page 🔥
    • Landing page 🔥
    • Multi-column section like SkinnyTeatox
    • Newsletter section like Emmabridgewater
    • Product page 🔥
    • Scrolling promotion like Elementmatcha
    • Testimonial section
    • Video hero section like Swarovski
  • FAQ
    • Foxify Free plan is sunsetting
    • Foxify Gen 2 Beta Test
    • How to report an issue
    • Generic
      • Compare Foxify with other Shopify page builders
      • Completely remove Foxify code from my Shopify theme
      • How to change the app language 🌍
      • Pick a theme to work with Foxify
      • Does Foxify work for all the pages in my store?
      • How to get API Secret key in Foxify
      • How to join Foxify giveaway 2022
    • Edit your pages
      • Add custom font
      • Add custom icon
      • Change my page title and URL
      • Change the product prices' color
      • Create an anchor link
      • Create a parallax background
      • How to make rounded buttons
      • Set a page as Home page
      • Schedule your page to publish at a future date
      • Should I use Pixel, Rem, or Em?
      • Change the page background
  • Troubleshooting
    • Liquid error: Could not find asset snippets
    • Published page is not visible on live store
    • Compare-at prices do not show in live store
  • Shopify Apps Integrations
    • Air Product Reviews
    • DingDoong: Delivery + PickUp
    • Loox Product Reviews
    • LAI Product AliExpress Reviews
    • Wide Bundles - Quantity Breaks
    • Ai Loyalty, Email, Review, SMS 🔥
    • FoxKit AIO Upsell Cross-sell 🔥
    • Yotpo ‑ Product Reviews
    • Judge.me Product Reviews
    • BON Loyalty Program & Rewards
    • Kaching Bundles Quantity Break
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On this page
  • Check the assigned theme
  • Assign products/ collections to templates
  • Clear cache and check store URL

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  1. Troubleshooting

Published page is not visible on live store

PreviousLiquid error: Could not find asset snippetsNextCompare-at prices do not show in live store

Last updated 4 months ago

Was this helpful?

If you've published a page using Foxify but it isn't appearing on your live store, here are some common solutions to help you resolve the issue:

Check the assigned theme

Foxify can be set to work with any theme (live theme or draft theme).

If it’s not set to the published theme, the page won’t appear on the live store.

🛠️ Steps to verify:

  1. From Foxify dashboard, go to Settings > Account.

  2. Check the theme Foxify works with.

  3. Ensure it matches the theme you’ve published in Shopify.

If the themes don’t match, update the assigned theme and republish the page!

Assign products/ collections to templates

For product or collection pages, templates need to be tied to specific items to display correctly.

🛠️ Steps to verify:

  1. Select the page you have created to open the editor.

  2. In the top bar, select Assigned products/collections and select the products/collections you want to use in the template.

See more:

Clear cache and check store URL

Browser caching or an incorrect URL might be hiding your updates.

🛠️ Steps to verify:

  1. Clear your browser’s cache and cookies.

  2. Refresh the page.

  3. Ensure you’re accessing the correct store URL.

Pro tip: Test your page on a different browser or device to confirm it’s live.

đź’ˇ Still stuck?

If you’ve tried all the above steps and your page still isn’t showing, we’re here to help!

👉 Reach out to our support team via in-app live chat or at email .

We’ll get your page up and running!

🤗
happytohelp@foxcom.com
Pick a theme to work with Foxify
Assign a collection page to collections
Assign a product page to products