Foxify App
Foxify App
Getting StartedAccount & Billing

Change your plan

3 min read

Upgrade, downgrade, or cancel your Foxify plan anytime from the dashboard. Changes take effect immediately.

How billing works when you change plans

When you change plans, Shopify cancels your current recurring charge and creates a new one. You'll need to approve the new charge on the Shopify subscription page before the change takes effect.

Upgrade or downgrade your plan

  1. In the Foxify left sidebar, go to Plans & Pricing.
  2. Select the plan you want to switch to.
  3. If downgrading: Review the plan comparison β€” check the Current usage column to see if any of your current usage exceeds the new plan's limits. Click Downgrade anyway to proceed.
  4. On the billing review screen:
  5. Click Downgrade anyway (or Upgrade now) to confirm.
  6. On the Shopify subscription approval page, click Approve.

βœ… Done when: Your Foxify dashboard and Shopify Billings show the new plan name.

Unable to downgrade? If your current usage exceeds the new plan's limits, Foxify will block the downgrade and show an "Unable to downgrade" message. To proceed:

  1. Review the current usage to see which items exceed the limit β€” items shown in red need to be reduced.
  2. Unpublish pages, remove saved templates, delete saved assets, or unpublish theme sections until your usage is within the new plan's limits.
  3. Return to Plans & Pricing and try downgrading again.

Add Unlimited blog posts

The Unlimited blog posts add-on removes the blog post limit on your current plan. You can add it when switching plans or while staying on your existing plan.

While switching to a new plan

  1. Go to Plans & Pricing and select a plan.
  2. In the plan details pop-up, check Unlimited blog posts.
  3. Click Upgrade now and approve the charge on Shopify.

While staying on your current plan

  1. Go to Settings > Plan.
  2. Under Add-ons, check Unlimited blog posts.
  3. Click Update plan and approve the charge on Shopify.

βœ… Done when: The add-on shows as active under your current plan in Settings > Plan.

Cancel your plan

  1. Go to Settings > Plan.
  2. Under Plan details, click Cancel plan.
  3. Click Proceed to downgrade and select a reason to confirm.

You'll need to unpublish all pages and sections before the cancellation goes through. Your page data is preserved in the app.

βœ… Done when: Your plan is downgraded to Free.

FAQs

Can I change my plan during the free trial?
Yes β€” you can switch plans at any time during the trial. You won't be charged until the 7-day trial ends.

I downgraded but my pages are still published. What should I do?
Unpublish pages until your published count is within the new plan's limit. Go to Pages manager in the Foxify dashboard, open each page, and click Unpublish if needed.

How does Foxify billing appear in my Shopify account?
Foxify charges appear in your Shopify admin under Settings > Billing. Keep this in mind if you plan to cancel: uninstalling Foxify stops future billing cycles, but a charge that has already been generated for your upcoming invoice may still appear on your bill β€” even if you uninstall shortly after installing.

Change your plan

Compare plans and features

Use discount code

Apply a promo code before approving a plan

Free trial

How the 7-day trial works
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