Change your plan

How to downgrade, upgrade, or cancel your Foxify plan

How do I upgrade or downgrade my app plan?

Changing your plan anytime to suit your business needs is simple - just visit the Plan page of your account.

Changes made to your plan are effective immediately.

Here's how to upgrade or downgrade your plan

Step 1: From your Shopify admin, click Apps > Foxify. Click Plans & Pricing on the left sidebar of the screen.

Step 2: Once you're on the pricing plan page, pick the plan you want to upgrade or downgrade to.

Have a discount code? See Use discount code ✅

If you want to downgrade your plan, you will be required to unpublish pages and sections to comply with the limits of the new plan.

If your current usage is within the new plan's limit, you can downgrade without affecting your published pages or sections.

For example: If you are currently on the Stater plan, which allows 25 published pages, and wish to downgrade to the Pilot plan, which allows 3 published pages, you must reduce the number of live pages to fit within the new plan's limit before completing the downgrade.

Step 3: You will then be directed to a Shopify page for subscription approval. Here, select Approve to finish.

Have questions or need advice on selecting a plan?

Feel free to reach us via our 💬 in-app live chat or 📧 email at [email protected].

How does Foxify charge upgrades or downgrades?

If you upgrade/ downgrade your Foxify plan, you will need to approve a new recurring app charge. This is because Shopify allows each app only one recurring app charge to be enabled at a time.

The existing recurring app charge will be canceled and replaced by the new charge.

For more information, check out this article.

How do I cancel my app plan?

Steps:

1. From the Foxify dashboard, go to Settings > Plan.

2. In the Plan details section, select Cancel plan.

3. Select Cancel subscription and select a reason to confirm.

What happens if I cancel my plan?

You will be required to unpublish pages and sections before cancelling the plan.

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