# Compare-at prices do not show in live store

If your Compare-at prices aren’t showing on your live store, here’s how to identify and fix the issue.

## **Verify product data** 🛒

Ensure that your products have valid Compare-at prices entered in the admin.

{% hint style="success" %}
🛠️ Steps to check:

1. Go to Shopify Admin > **Products**. 
2. Select a product and verify that the **Compare-at price is higher than the Price**. Save your changes and refresh your live store.
   {% endhint %}

## Check Shopify Markets settings 🌍

Shopify allows merchants to hide Compare-at prices for European Economic Area (EEA) customers, , due to compliance with legal directives.

{% hint style="success" %}
🛠️ Steps to verify:

1. Go to **Markets** in your Shopify Admin. 
2. Select a Market > **Compare-at price**.
3. Disable the option **Hide Compare-at.**
   {% endhint %}

<figure><img src="/files/fyE1O43LcrdTW8LcBkUe" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/8wgdELdPHUpylRNkuKiN" alt=""><figcaption></figcaption></figure>

**Note:** If this option is enabled, Compare-at prices will not display for customers in that region.

👉 For more details, refer to the official Shopify article: [European Price Indication Directive](https://help.shopify.com/en/manual/compliance/legal/pricing-indication-directive#use-the-compare-at-price-feature)

{% hint style="info" %}

#### 💡 Still Stuck?

If the issue persists after following these steps, our support team is here to help!

👉 Reach out to us via **in-app live chat** or email at [**happytohelp@foxcom.com**](mailto:happytohelp@foxecom.com).

We’ll assist you in resolving the issue quickly. 🚀
{% endhint %}


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