Compare-at prices do not show in live store

If your Compare-at prices aren’t showing on your live store, here’s how to identify and fix the issue.

Verify product data 🛒

Ensure that your products have valid Compare-at prices entered in the admin.

🛠️ Steps to check:

1. Go to Shopify Admin > Products.

2. Select a product and verify that the Compare-at price is higher than the Price. Save your changes and refresh your live store.

Check Shopify Markets settings 🌍

Shopify allows merchants to hide Compare-at prices for European Economic Area (EEA) customers, , due to compliance with legal directives.

🛠️ Steps to verify:

1. Go to Markets in your Shopify Admin.

2. Select a Market > Compare-at price.

3. Disable the option Hide Compare-at.

Note: If this option is enabled, Compare-at prices will not display for customers in that region.

👉 For more details, refer to the official Shopify article: European Price Indication Directive

💡 Still Stuck?

If the issue persists after following these steps, our support team is here to help!

👉 Reach out to us via in-app live chat or email at [email protected].

We’ll assist you in resolving the issue quickly. 🚀