Getting StartedAccount & Billing
Uninstall Foxify
2 min read
Uninstalling Foxify removes the app from your Shopify store and cancels your subscription. If you only want to stop being billed without removing the app, cancel your plan instead β your pages stay saved on the Free plan.
Before you uninstall, note the following:
- All published Foxify pages and sections will be automatically unpublished 90 days after uninstalling.
- Uninstalling stops future billing, but a charge that has already been generated for your current billing cycle may still appear on your next Shopify invoice. Learn more about Shopify app billing
- Your page data is preserved β reinstall Foxify and select a plan to restore your pages.
Steps
- In your Shopify admin, go to Settings > Apps.
- Find Foxify Page Builder and click Uninstall.
- Select a reason and click Uninstall to confirm.
Want to completely remove Foxify code from your theme? Uninstalling the app doesn't automatically clean up all code snippets. See Completely remove Foxify code from my Shopify theme
FAQs
I uninstalled but still got charged. What should I do?
This can happen if the billing cycle had already started before you uninstalled. Contact us via live chat or at happytohelp@foxecom.com for more clarification.
This can happen if the billing cycle had already started before you uninstalled. Contact us via live chat or at happytohelp@foxecom.com for more clarification.
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