# Published page is not visible on live store

If you've published a page using Foxify but it isn't appearing on your live store, here are some common  solutions to help you resolve the issue:

## Check the assigned theme 

Foxify can be set to work with any theme (live theme or draft theme). 

If it’s not set to the published theme, the page won’t appear on the live store.

{% hint style="success" %}
**🛠️** Steps to verify:

1. From Foxify dashboard, go to **Settings > General.**
2. Check the theme Foxify works with.
3. Ensure it matches the theme you’ve published in Shopify.

If the themes don’t match, update the assigned theme and republish the page!
{% endhint %}

{% content-ref url="../faqs/pick-a-theme-to-work-with-foxify" %}
[pick-a-theme-to-work-with-foxify](https://docs.foxecom.com/foxify-app/faqs-and-troubleshooting/faqs/pick-a-theme-to-work-with-foxify)
{% endcontent-ref %}

## **Assign products/ collections to templates** 

For product or collection pages, templates need to be tied to specific items to display correctly.

{% hint style="success" %}
**🛠️** Steps to verify:

1. Select the page you have created to open the editor.
2. In the top bar, select **Assigned products/collections** and select the products/collections you want to use in the template.

*See more:* 

[#assign-a-product-page-to-products](https://docs.foxecom.com/foxify-app/page-management/page-creation/create-a-product-page#assign-a-product-page-to-products "mention")\
[#assign-a-collection-page-to-collections](https://docs.foxecom.com/foxify-app/page-management/page-creation/create-a-collection-page#assign-a-collection-page-to-collections "mention")
{% endhint %}

<figure><img src="https://1749964694-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfgpgvtRaQLc36GYyIktZ%2Fuploads%2FtFCidRMnoHgZJb5wbZWY%2Fimage.png?alt=media&#x26;token=2a9216ae-7f80-4112-b683-d20608f57291" alt=""><figcaption></figcaption></figure>

## **Clear cache and check store URL**&#x20;

Browser caching or an incorrect URL might be hiding your updates.

{% hint style="success" %}
**🛠️** Steps to verify:

1. Clear your browser’s cache and cookies.
2. Refresh the page.
3. Ensure you’re accessing the correct store URL.

**Pro tip:** Test your page on a different browser or device to confirm it’s live.
{% endhint %}

{% hint style="info" %}
💡 **Still stuck?**

If you’ve tried all the above steps and your page still isn’t showing, we’re here to help!

👉 Reach out to our support team via **in-app live chat** or at **email** [happytohelp@foxcom.com](mailto:happytohelp@foxecom.com).

We’ll get your page up and running! :hugging:
{% endhint %}