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Contact form submissions not found
You can add a contact page to your store to let customers get in touch with you.
If you want to use another email address, then you can use a free online service to create a custom contact form to embed on your contact page.
There are a few things you can do to troubleshoot the problem:
- 1.Check that the sender email address you have entered in your Shopify admin settings > Notifications is correct.
- 2.Check your SPAM folder to make sure the emails from the contact form are not getting marked as spam.
- 3.Check your email server settings and also your hosting provider settings to see if there is any filter or restriction set that is blocking the email.
- 4.Check if the same issue happens when submitting the contact form on Shopify's Default theme Dawn.
If none of these steps work, it might be a good idea to reach out to Shopify support for further assistance.