MINIMOG theme
Try Minimog freeResourcesOther solutions
  • What is Minimog theme?
  • Changelog
  • Refund policy
  • Support policy
  • Terms of Service
  • Getting started
    • Install Minimog theme
      • Install Minimog in 1-click fast way
      • Install Minimog manually
    • Add Custom code/ CSS correctly
    • Integrate Shopify Review apps
    • Mega menu
    • Theme license
      • Activate license
      • Extend/ Renew Theme Support
      • Transfer license
    • Update Minimog theme
    • FoxHome
  • Build for success series
    • Home page for Fashion stores like SKIMS 🔥
  • Page's global sections
    • Announcement bar
    • Age verifier pop-up
    • Header
    • Footer
    • Mobile sticky bar
    • Scaling logo
  • Theme sections
    • Before/ After image slider
    • Blog posts
    • Brand list
    • Cascading collection
    • Cascading product
    • Collapsible tabs
    • Collection image showcase
    • Collection showcase
    • Collage tab
    • Collection list
    • Collection tab
    • Countdown timer
    • Custom content
    • Favorite product slider
    • Featured collection
    • Featured product
    • Featured promotion
    • Featured products slider
    • Gallery images 🔥
    • Google Maps
    • Hotspot image
    • Instagram
    • Image with slider
    • Image cards
    • Image with text overlay
    • Image with text
    • Lookbook
    • Multiple image with text 🔥
    • Newsletter
    • Press
    • Product bundles
    • Product tabs
    • Product list banner
    • Promotion banner
    • Promotion countdown timer 🔥
    • Recently viewed products
    • Rich text
    • Scrolling promotion
    • Slideshow
    • Testimonials
    • Video
    • Video hero
  • Theme settings
    • General settings
    • Layout settings
    • Additional pages
    • Advanced
    • Animations
    • Article card
    • Badges
    • Cart settings
    • Checkout
    • Colors & Color schemes
    • Currency format
    • Drawer & pop-up
    • GDPR settings
    • Intergrated apps
    • Integration
    • Product card
    • Product inventory
    • Product options design
    • Product options swatches
    • Social sharing
    • Search
    • Section
    • Store contact
    • Typography
  • Collections & Products
    • Product page
      • Custom product templates
      • Product template
      • Page sections
        • Breadcrumb
        • Product information
        • Product information tabs
        • Product recommedations
      • Product description
    • Collection page
      • Collection template
      • Collection sections
        • Collection banner
        • Product listing
  • Other pages
    • 404 page
    • Blogs
    • Blog posts
    • Cart & Checkout
    • Password
    • Customize password page
  • FAQS
    • Generic
      • Add a Cookie Banner
      • Add a gift wrap option to my cart
      • Add/ Remove Social icons on footer
      • Customize search results
      • Hide sections on mobile/ desktop view
      • JavaScript events for developers
      • Set up an Age Verifier Pop-up
      • Show Payment icons on the Footer
      • Sticky header when scrolling
    • Collection page
      • Add custom badges to my product card
      • Change the default product order in collection
      • Move the collection description to under the product listing
      • Set up Filters for the collection pages
    • Product page
      • Add recipient fields to my gift card product
      • Remove the tax-included information in product page
      • Set up Local Pickup option
    • Shopify functions
      • Does Minimog support Section groups?
      • Migrate data in the Section groups supported version
    • Foxify freebie code - All you need to know
  • TROUBLESHOOTING
    • Can't upload my Minimog theme to Shopify
    • Contact form submissions not found
    • Currency format display
    • FoxKit features are duplicated
    • FoxKit stops working
    • Missing images when installing demos
    • Translation missing issue
    • Translation apps incompatibility
    • Why is my activated Show Account Icon option not showing?
    • I can't install FoxKit on March 2023
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  • What are my Item Support options?
  • How do I renew or extend my support?
  1. Getting started
  2. Theme license

Extend/ Renew Theme Support

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Last updated 11 months ago

Having support for your purchased theme means that FoxEcom team will be available to you to resolve any potential issues buyers have in using the item.

For more information on what our support covers and what doesn't, check out Support policy

What are my Item Support options?

The support options available to you depend on when you make the support purchase.

  • A support upgrade is 6 months of additional support that can be purchased at the time of buying the item.

  • A support extension is 6 months of support that can be purchased any time after the initial purchase of the item, as long as the current support period hasn’t expired.

  • A support renewal is 6 months of support that can be purchased after any existing support for an item has expired.

To be eligible to extend or renew support you must have less than 6 months of support remaining and we must still be supporting the item.

You will then be able to purchase a support extension or renewal from your Envato's Downloads or Item page.

How do I renew or extend my support?

To extend or renew an item's support offering, you must have less than 6 months of the existing support period remaining.

To renew the support component on an item, please follow these steps:

  • Log in to your Envato account.

  • Hover over your username and click Downloads from the drop-down menu.

  • The downloads section displays a list of all the items purchased using your account.

  • Click on Renew support now! or Extend now next to the item you wish to renew the item support for and that’s it!

The cost of support is determined by the type of support and is calculated as a percentage of the (the price paid to the author for the item license).

item price
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