Email TemplatesEmail templates: FAQs
UTM tags: What you need to know
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What are UTM tags?
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- Where the traffic comes from
- Which channel sent the visitor
- Which campaign generated the click
https://yourstore.com/products/example-product?utm_source=xflow&utm_medium=email&utm_campaign=back-in-stock- Base URL:
https://yourstore.com/products/example-product - UTM Parameters:
?utm_source=xflow&utm_medium=email&utm_campaign=back-in-stock
After enabling UTM Tags in XFlow, you can view performance data inside your Analytics Platform (such as Google Analytics).
UTM tags included in XFlow
utm_source: Identifies where the traffic comes from
utm_source = XFlowutm_medium: Defines the marketing channel
utm_medium = emailutm_campaign: Tracks the specific campaign or automation
- Email name
- Email name + campaign name
How to use UTM tags in XFlow
- Go to XFlow → Email templates
- Navigate Email settings → UTM tracking
- Set your preferred values for:
- utm_source
- utm_medium
- utm_campaign (dynamic variable)
- Click Save
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Common use cases
- Measure revenue generated from restock notifications
- Compare the performance between different products
- Track which campaigns drive the most conversions
- Analyze email performance inside Google Analytics
- Separate XFlow traffic from other marketing channels
Best practices
- Keep naming consistent across campaigns
- Use lowercase for clean reporting
- Avoid spaces (use hyphens instead)
- Do not manually edit UTM parameters in individual links
- Regularly check analytics to measure restock email performance
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