# How to add a Mailto link to your emails?

<figure><img src="/files/ZgOhJl0umQOn2fTZeI9x" alt=""><figcaption></figcaption></figure>

## What is a Mailto link

A mailto link lets you add an email link in your templates. When clicked, it opens the user's default email client with the recipient's email, subject, and body pre-filled, making it easy for recipients to contact you directly without needing to manually copy and paste an email address.

## How to easily add a Mailto link

{% stepper %}
{% step %}

### Select the button/image you want to link

Choose the block where you want to insert the mailto link. You can use any Button or Image section inside the email template builder.

{% hint style="info" %}
Learn more: [Design your email templates](/xflow-app/email-templates/design-your-email-templates.md)
{% endhint %}

<figure><img src="/files/TH4rAAC7vxrODWyUA1EY" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add the following code

In the **Link** field, add the following format:

<details open>

<summary>🔗 Basic contact link</summary>

To automatically open a new email draft in the recipient's inbox with your email address pre-filled

```
mailto:support@yoursite.com
```

*Example*: mailto:<contact@help.xflow.so>

<figure><img src="/files/bG4djpmnWdThjEFTIwkX" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📧 Add a CC recipient</summary>

To include an additional email address in the CC field alongside your contact email.

```
mailto:support@yoursite.com?cc=name@domain.com
```

*Example:* mailto:<contact@help.xflow.so>?cc=<hi@xflow.so>

<figure><img src="/files/FRP7uGq3votzg9S0kIcf" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📩 Add BCC recipients</summary>

To include recipients in the BCC field who won't be visible to others.

```
mailto:support@yoursite.com?bcc=email2@domain.com,email3@domain.com
```

*Example:* mailto:<contact@help.xflow.so>?bcc=<hi@xflow.so>,<happytohelp@foxecom.com>

<figure><img src="/files/TlEMN7nyVfOlQxdqLqsp" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📝 Prefill the subject line</summary>

To automatically fill in the subject line with your custom text, add it after the `?subject=` .

```
mailto:support@yoursite.com?subject=TEXT
```

*Example:* mailto:<contact@help.xflow.so>?subject=XFlow Support

<figure><img src="/files/XRRzfUtNpswSwmgwONiS" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>✒️ Prefill the subject and body</summary>

To set a custom subject line and include predefined content in the message body, append the `&body=` .

```
mailto:support@yoursite.com?subject=TEXT&body=TEXT
```

*Example:* mailto:<contact@help.xflow.so>?subject=XFlow Support\&body=Hi XFlow team, I hope this message finds you well. I am reaching out to request your assistance with an issue I’m experiencing with the app.

<figure><img src="/files/5GPTKf1iABu1qgY4cLdw" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>📞 Add click-to-call links</summary>

Share your phone number by adding a click-to-call link, which opens a prompt with the number for easy calling.

```
tel:+000000000000
```

<figure><img src="/files/551dP9rkrJ4JN7367Bkw" alt=""><figcaption></figcaption></figure>

</details>

<figure><img src="/files/rk96jt2dOTe017DMLeAI" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### You’ve added a mailto link to your email template! 🎉

Once the mailto link is added, don't forget to click save and apply changes to the email templates

Then, send a test email to verify everything works as expected. When you click the button or image, your default email client will open with the pre-filled information.

{% hint style="info" %}
Learn more: [Preview and test your email](/xflow-app/email-templates/preview-and-test-your-email.md)
{% endhint %}

<figure><img src="/files/ZgOhJl0umQOn2fTZeI9x" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Common use cases

* "Contact us" buttons: An excellent option for businesses looking to give recipients an easy way to get in touch.
* "Report an issue" links: Perfect for product or service companies that want users to quickly report problems.
* "Request a quote" buttons: A convenient option for users who need information on pricing or services.
* Customer support: A common practice in many email campaigns, allowing customers to contact you directly for assistance.
* Partnership or collaboration inquiries: Give partners a direct way to reach out with business or collaboration proposals.

***

#### 📩 **Need help?**

We’re here to make your XFlow experience smooth and successful.\
Our support team is always ready to assist you—no matter how big or small your question is.

<a href="https://admin.shopify.com/apps/xflow?chat=true&#x26;utm_source=foxecom&#x26;utm_medium=help_center_xflow_how_to_add_a_mailto_link_to_your_emails&#x26;utm_campaign=cta_button&#x26;utm_term=chat_now" class="button primary" data-icon="comment-lines">Chat now</a> <a href="mailto:contact@help.xflow.so" class="button secondary" data-icon="envelopes">Message us</a>


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