How to add a Mailto link to your emails?

#What is a Mailto link

A mailto link lets you add an email link in your templates. When clicked, it opens the user's default email client with the recipient's email, subject, and body pre-filled, making it easy for recipients to contact you directly without needing to manually copy and paste an email address.

#How to easily add a Mailto link

#Select the button/image you want to link

Choose the block where you want to insert the mailto link. You can use any Button or Image section inside the email template builder.

Learn more: Design your email templates

#Add the following code

In the Link field, add the following format:

🔗 Basic contact link

To automatically open a new email draft in the recipient's inbox with your email address pre-filled

mailto:support@yoursite.com

Example: mailto:contact@help.xflow.so

📧 Add a CC recipient

📩 Add BCC recipients

📝 Prefill the subject line

✒️ Prefill the subject and body

📞 Add click-to-call links

#You’ve added a mailto link to your email template! 🎉

Once the mailto link is added, don't forget to click save and apply changes to the email templates

Then, send a test email to verify everything works as expected. When you click the button or image, your default email client will open with the pre-filled information.

Learn more: Preview and test your email

#Common use cases

• "Contact us" buttons: An excellent option for businesses looking to give recipients an easy way to get in touch.
• "Report an issue" links: Perfect for product or service companies that want users to quickly report problems.
• "Request a quote" buttons: A convenient option for users who need information on pricing or services.
• Customer support: A common practice in many email campaigns, allowing customers to contact you directly for assistance.
• Partnership or collaboration inquiries: Give partners a direct way to reach out with business or collaboration proposals.