"Notify me" widget: FAQs
Quick answers to the most common questions about how the "Notify me" widget works in XFlow.
Why doesn’t the "Notify me" button appear on my product page?
This usually happens for one of these reasons:
XFlow Helper is not enabled in your theme
The product or variant is not actually out of stock
The product is included in an active campaign. Learn more about Campaigns
Your theme uses a custom product form that doesn’t support auto-replacement
When is a back-in-stock email sent?
A back-in-stock email is sent when:
Inventory changes from out of stock → in stock
The product or variant becomes fulfillable
The related campaign or workflow is active
Emails are not sent just because inventory is added — the item must be sellable.
Does the back-in-stock alert work for product variants?
Yes!
Customers can subscribe to a specific variant
Or choose to subscribe to all variants of a product
How it works:
If a customer subscribes to a specific variant, they’ll be notified only when that variant is back in stock.
If they subscribe to all variants, they’ll be notified when any variant becomes available.
Will customers be notified only when a product is restocked in their own country?
Yes — if location-based notifications are enabled.
When enabled:
Customers are notified only when the product is restocked at the location/country they subscribed to.
When disabled:
All locations share the same back-in-stock alert.
Learn more: Set up notification rules for back-in-stock alerts
Is there a limit to how many back-in-stock emails can be sent?
No hard limits from XFlow.
Emails are sent based on actual restock events
Volume depends on your subscriber count and inventory changes.
Your email delivery may still be subject to your email provider’s limits.
Can customers subscribe multiple times to the same product?
No.
XFlow prevents duplicate subscriptions for the same product or variant.
Once notified, the subscription is completed automatically.
Does the Notify me widget replace the Buy button?
Yes — by default.
When a product or variant is out of stock, XFlow automatically replaces:
Add to cart
Buy now
📩 Need help?
We’re here to make your XFlow experience smooth and successful. Our support team is always ready to assist you—no matter how big or small your question is.
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