XFlow App
Email Templates

Control how your email is presented with email configs

2 min read

Edit email configs

Navigate to the Email Template Builder > Edit configs to modify and customize your email configurations as needed

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You can also go to the email preview mode > Edit configs to make changes to your email settings

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Write a concise and descriptive subject line for your email. This appears as the main title in the recipient’s inbox.

💡 Want to personalize your subject line? Check out Understanding personalization variables in email templates

Add a short snippet (about 35 characters) that provides an overview of your email content.

This text appears as a preview in the recipient’s inbox or in email notifications, giving customers a quick summary before opening the email.

Explore variables you can use to personalize your preview text: Available variables in email templates

Specify the sender name that appears in the recipient’s inbox. You can use the default name or click Edit default to customize it.

Define the email address that will receive replies from customers. You can use the default reply address or click Edit default to change it.

Create an email template
Preview and test your email
Use email templates in campaigns and workflows
Email templates: FAQs
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