Email Templates
Preview and test your email
2 min read
Before you begin
- New to email templates? Check out Create an email template
- Want to customize the look and feel? See Design your email templates
Preview your email
_M9Qd3kJ8.jpg)
Email details
- From: The sender’s email address
- Subject: The subject line that will appear in the customer’s inbox.
- Reply to: The email address for customer responses.
_MRzEs7MA.jpg)
See how your email looks on different devices
_bf2nKOFg.jpg)
_4SMkoFwK.jpg)
Test your email
- Test emails can only be sent to addresses in your configured test email list
- Sending a test email does not trigger workflows or customer notifications
- Dynamic product and customer data may use sample content during testing
Set up your test email list
- In Email templates, select Email settings.
- In the Test emails section, enter the email addresses you want to use for testing.
- Add one email address per line.
- Save your changes.
_7CBDw68C.jpg)
Send a test email
_q7RlD2DA.jpg)
Add test data
- Recipients: Select one or more email addresses from your test list.
_1kBEV8is.jpg)
- Custom variables: If your email template contains custom variables, enter sample values to test dynamic content.
Check your inbox
If the email doesn’t appear in your inbox, you may find this article helpful: Why emails go to the spam folder?
Related articles
Manage email templates
Use email templates in campaigns and workflows
Email templates: FAQs
Last updated