# Quick start guide

<Cards columns="2">
  <Card title="Global restock campaign" subtitle="Easily manage restock alerts for all out-of-stock products with one campaign." icon="fa:bookmark" href="https://docs.foxecom.com/xflow-app/getting-started/quick-start-guide/global-restock-campaign" />

  <Card title="Advanced restock campaign" subtitle="Create individual campaigns per product with greater control and flexibility." icon="fa:bookmark" href="https://docs.foxecom.com/xflow-app/getting-started/quick-start-guide/advanced-restock-campaign" />
</Cards>

### FAQs

<Expandable title="What is XFlow?">
  XFlow is a back-in-stock automation app that automatically notifies customers when a product is restocked.

  It allows you to trigger messages based on specific customer actions or product events.
</Expandable>

<Expandable title="Is XFlow similar to other automation or messaging tools?">
  XFlow may feel familiar if you've used email or automation tools before, but it's built specifically for back-in-stock scenarios.&#x20;

  Unlike general marketing automation platforms, XFlow is designed around stock events, making it simpler to manage restock alerts without building complex, unrelated workflows.
</Expandable>

<Expandable title="Does XFlow only support back-in-stock alerts?">
  Right now, XFlow focuses on back-in-stock alerts, and that's intentional.&#x20;

  Back-in-stock moments are high-intent events, and XFlow is designed to help merchants handle them properly with better control over products, messaging, timing, and follow-ups than basic notification tools.&#x20;

  Looking ahead, XFlow is being built with expansion in mind. Support for pre-orders and additional notification channels is planned as the product evolves, using the same campaign- and workflow-based foundation.
</Expandable>

<Expandable title="How much does XFlow cost?">
  XFlow offers four plans: **Free ($0), Starter ($9/month), Growth ($19/month), and Professional ($49/month)**. A Custom plan is also available for Shopify Plus and high-volume stores.

  Paid plans combine a monthly subscription fee with usage-based fees when XFlow-attributed recovered revenue exceeds the amount included in your plan. All paid plans include a **7-day free trial**.

  For full pricing details and to compare plans, see [**Plans & Pricing**](https://docs.foxecom.com/xflow-app/account-and-billing/plans-and-pricing).
</Expandable>

<Expandable title="Can I create a back-in-stock automation for a specific item?">
  Yes! You can choose which products or variants should trigger back-in-stock notifications.\
  This gives you full control over which items are included in your campaign.
</Expandable>

<Expandable title="If a subscriber gets a back-in-stock notification, will they keep receiving notifications every time the item is restocked?">
  Nope. Only one message is sent per sign-up.

  Once a shopper signs up and receives a back-in-stock notification for a product, they won’t receive another one for the same sign-up.

  If they want to be notified again, they’ll need to sign up again.
</Expandable>

<Expandable title="Does back-in-stock work if “Continue selling when out of stock” is enabled in Shopify?">
  No. When this setting is enabled, XFlow treats the product as still in stock.\
  Because of that, back-in-stock notifications won’t be triggered.
</Expandable>

<Expandable title="When someone signs up for a back-in-stock notification, are they added to my subscriber list?">
  Yes. When a shopper signs up for a back-in-stock notification, they are added to your subscriber list.

  Make sure you’re collecting proper consent if you plan to send them marketing emails beyond the back-in-stock alert.
</Expandable>

<Expandable title="How do I migrate data from my previous back-in-stock app?">
  If you're using a supported app, you can export your subscriber data and import it directly into XFlow.

  If you’re migrating manually using a CSV file, make sure the file format matches XFlow’s import requirements before uploading.

  <Hint type="success">
    Check out our import guide: [Subscriptions](https://docs.foxecom.com/xflow-app/store-management/subscriptions#import-subscriptions)
  </Hint>
</Expandable>