Create and launch a Restock campaign

A restock campaign defines what products are included, which workflow runs, and when notifications are sent.

Add new campaigns for specific products/collections, or quickly start with Global restock campaign

This guide walks you through setting up and launching a new campaign step by step.

Before you begin

Make sure you have:

• At least one active workflow

• An email template ready (or use a pre-built one).

1

Add a new campaign

1. From the XFlow dashboard, navigate to Campaigns from the left sidebar.

2. Select Create campaign.

This opens the campaign setup screen.

2

Add Campaign details

Fill in basic information to identify your campaign.

• Campaign name: Internal name for management

• Description (optional): Internal notes for your team

3

Define scope and target

Define which products this campaign applies to.

You can choose:

• Specific products

• Specific collections

Additional options:

• Priority: Higher numbers take precedence if campaigns overlap

• Enable for logged-in customers only (optional)

Wish to apply the campaign to all products? Use Global restock campaign

4

Assign notification workflows

Assign workflows that run when products are restocked.

• Primary workflow (required): Sends the main back-in-stock notifications

• Secondary workflow (optional): Used for additional actions (e.g. internal alerts, welcome emails)

✔️ When a product in this campaign is restocked, XFlow triggers the assigned workflow(s).

Pro tips:

• Keep the primary workflow focused on customer notifications

• Use secondary workflows for internal or supporting automation

Learn more about Workflows

5

Schedule campaign

Decide when the campaign should run.

• Start date & time

• End date (optional)

Example:

• Set a start date for a new product restock next week, or leave it ongoing for continuous alerts.

• Set an end date for seasonal campaigns to avoid outdated alerts.

6

Save and launch

1. Review all settings

2. Click Save

3. Make sure the campaign status is Active

Your restock campaign is now live 🚀

If campaigns aren’t behaving as expected:

• Check status, scope, and priority

• Confirm workflows are active

• Review inventory availability in Shopify

Our support team can help review your campaign setup anytime! Contact us

Related articles

Campaigns: FAQsWorkflows

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