Create and launch a Restock campaign

Learn how to create, configure, and activate a Restock campaign — so you can automatically notify customers when sold-out products are back in stock.

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About Restock campaigns

A restock campaign defines which products to monitor, what workflow to trigger, and how notifications are sent when inventory is replenished.

Create and launch a Restock campaign

1

Add a new campaign

From the app dashboard, click Create campaign.

2

Add Campaign details

On the Create campaign screen, begin by filling out your campaign basics.

Field	Description
Campaign name	Enter a clear name (e.g., “Winter Collection Restock” or “Best Sellers Restock”).
Description (optional)	Add internal notes for easier management (only visible to your team).

3

Define scope and target

This determines which products or collections your campaign applies to.

Setting	Description
Campaign scope	Choose one: Product or Collection.
Search products	Type and select products or collections to include.
Priority	Set a number — higher = higher priority if multiple campaigns overlap.
Enable for logged-in customers only	Optional: restrict notifications to registered customers.

4

Assign notification workflow

Each campaign connects to a workflow, which automates when and how notifications are sent.

Field	Description
Primary workflow	The required workflow sends restock notifications when inventory updates.
Secondary workflow	Optional. Use for advanced automations like follow-up reminders or VIP alerts.

Click Manage workflows to view or create a new workflow before assigning it.

5

Set campaign status and schedule

On the right-hand panel, configure your campaign timing.

Field	Description
Status	Choose Active to enable the campaign, or Inactive to save as a draft.
Start date & time	When the campaign should begin running.
End date	(Optional) Automatically stop the campaign after a set period.

Example: Set a start date for a new product restock next week, or leave it ongoing for continuous alerts.

6

Save and launch

• Review all settings.

• Click Save to activate your campaign.

• Once active, XFlow automatically detects restocks for the selected products and triggers your assigned workflow.

Related articles

Manage subscriptions and statusesWorkflows

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