# Campaigns: FAQs

Answers to common questions about restock campaigns in XFlow.

<details>

<summary>What is the difference between a campaign and a workflow?</summary>

A **campaign** defines **which products are included** and **when notifications are allowed to run**.\
A **workflow** defines **the actions that occur after a restock**, such as sending emails or imposing delays.

> Campaign = *scope & control*\
> Workflow = *logic & actions*

*Learn more about* [Workflows](/xflow-app/workflows/overview.md)

</details>

<details>

<summary>Do I need a campaign to send back-in-stock emails?</summary>

Yes!

Back-in-stock notifications are sent only through active campaigns. Even if a workflow exists, no emails will be sent unless it’s assigned to an active campaign.

</details>

<details>

<summary>Can I have more than one restock campaign?</summary>

Yes!

You can create multiple campaigns for different use cases, such as:

* A global campaign for all products
* A separate campaign for bestsellers
* Seasonal or limited-time campaigns

</details>

<details>

<summary>When will a campaign send notifications?</summary>

A campaign sends notifications when:

* The campaign is **Active**
* The product or variant is **restocked and sellable**
* A workflow is assigned
* The campaign schedule (if set) allows it

</details>

<details>

<summary>Can I change the workflow after a campaign is live?</summary>

Yes!

* You can switch workflows at any time
* Changes apply to future restock events
* Already-sent notifications are not affected

</details>

<details>

<summary>What happens to subscriptions if a campaign is inactive?</summary>

Subscriptions are kept.

* Customers remain subscribed
* No notifications are sent while the campaign is inactive
* Notifications resume once the campaign is reactivated.

</details>

***

#### 📩 **Need help?**

We’re here to make your XFlow experience smooth and successful.\
Our support team is always ready to assist you—no matter how big or small your question is.

<a href="https://admin.shopify.com/apps/xflow?chat=true&#x26;utm_source=foxecom&#x26;utm_medium=help_center_xflow_campaigns_faqs&#x26;utm_campaign=cta_button&#x26;utm_term=chat_now" class="button primary" data-icon="comment-lines">Chat now</a> <a href="mailto:contact@help.xflow.so" class="button secondary" data-icon="envelopes">Message us</a>


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