Manage email templates

Easily manage your email templates from one dashboard.

Activate email template

1. Go to XFlow > Email templates

2. Open the template

3. Select Activate

4. Confirm the action.

Deactivate email template

1. Go to XFlow > Email templates

2. Open the template

3. Select Deactivate

4. Confirm the action.

Delete email template

Select the email templates you no longer want to use by ticking the checkboxes, then click Delete.

You can only delete templates that have been deactivated. Make sure to deactivate an email template before deleting it. This action cannot be undone, so please consider it carefully before deleting.

Edit content

Click Edit content to open the email template editor.

More actions

• Edit configs: Modify the email’s settings, such as subject line, sender information, and reply-to address. Learn more: Control how your email is presented with email configs

• Duplicate: Create a copy of the existing email template for quick editing or reuse.

Related articles

Explore pre-built email templatesCreate an email templateDesign your email templatesUnderstanding personalization variables in email templatesPreview and test your emailUse email templates in campaigns and workflowsEmail templates: FAQs

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