# Manage email templates

## Activate email template

{% hint style="success" %}

1. Go to **XFlow > Email templates**
2. Open the template
3. Select **Activate**
4. Confirm the action.
   {% endhint %}

<figure><img src="/files/Zihg14xbVVMNLhtkK7fx" alt=""><figcaption></figcaption></figure>

## Deactivate email template

{% hint style="success" %}

1. Go to **XFlow > Email templates**
2. Open the template
3. Select **Deactivate**
4. Confirm the action.
   {% endhint %}

<figure><img src="/files/gMTaEwzoIfkBLzZ8W3B9" alt=""><figcaption></figcaption></figure>

## Delete email template

Select the email templates you no longer want to use by ticking the checkboxes, then click **Delete**.

{% hint style="danger" %}
You can only delete templates that have been **deactivated**. Make sure to **deactivate an email template before deleting** it. This action cannot be undone, so please consider it carefully before deleting.
{% endhint %}

<figure><img src="/files/kseMvMqN8HxxKnmOzTKm" alt=""><figcaption></figcaption></figure>

## Edit content

{% hint style="success" %}
Click **Edit content** to open the email template editor.
{% endhint %}

<figure><img src="/files/9Pb8Ju5SSZsDvGqigDOh" alt=""><figcaption></figcaption></figure>

## More actions

{% hint style="success" %}

* **Edit configs:** Modify the email’s settings, such as subject line, sender information, and reply-to address. *Learn more:* [Control how your email is presented with email configs](/xflow-app/email-templates/control-how-your-email-is-presented-with-email-configs.md)
* **Duplicate:** Create a copy of the existing email template for quick editing or reuse.
  {% endhint %}

<figure><img src="/files/iPqWbOnQ2sLoSlpR6izm" alt=""><figcaption></figcaption></figure>

## Related articles

{% content-ref url="/pages/tEG7HvAAm4FAYdcLDJSn" %}
[Explore pre-built email templates](/xflow-app/email-templates/explore-pre-built-email-templates.md)
{% endcontent-ref %}

{% content-ref url="/pages/nXwNg4IKnFUKyqmD5GJb" %}
[Create an email template](/xflow-app/email-templates/create-an-email-template.md)
{% endcontent-ref %}

{% content-ref url="/pages/zEXuoV3arc2WNCI1i5wq" %}
[Design your email templates](/xflow-app/email-templates/design-your-email-templates.md)
{% endcontent-ref %}

{% content-ref url="/pages/27ltXN2pm7mhbqMs6IcG" %}
[Understanding personalization variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates.md)
{% endcontent-ref %}

{% content-ref url="/pages/9TMXBePs6zA8bV4oj3K6" %}
[Preview and test your email](/xflow-app/email-templates/preview-and-test-your-email.md)
{% endcontent-ref %}

{% content-ref url="/pages/7mi2grXoNsptsyKEmoV6" %}
[Use email templates in campaigns and workflows](/xflow-app/email-templates/use-email-templates-in-campaigns-and-workflows.md)
{% endcontent-ref %}

{% content-ref url="/pages/Rey69myeVHiNlaksnEsa" %}
[Email templates: FAQs](/xflow-app/email-templates/email-templates-faqs.md)
{% endcontent-ref %}

***

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Our support team is always ready to assist you—no matter how big or small your question is.

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