# Back-in-stock alerts

{% hint style="danger" %}

#### Back-in-Stock Alerts Feature Deactivation

We will be **deactivating the Back-in-Stock Alerts feature** in the FoxKit app on **May 1, 2025.** This change applies to merchants who installed FoxKit **before January 23, 2026**. For new installations, this feature has already been disabled, and [**XFlow**](https://apps.shopify.com/xflow?utm_source=foxecom\&utm_medium=help_center_foxkit__back_in_stock_alerts\&utm_campaign=anchor_text\&utm_term=xflow) is now the recommended replacement solution.

If you are currently using this feature, please review the deactivation plan to understand the timeline, impact on existing alerts, and recommended next steps.

👉 **Learn more:** [back-in-stock-deactivation-plan](https://docs.foxecom.com/foxkit-app/faq/back-in-stock-deactivation-plan "mention")

We recommend taking action ahead of time to ensure a smooth transition and avoid disruptions to your store’s customer notifications.
{% endhint %}

{% embed url="<https://youtu.be/KiyMJZ26jrI>" %}

Setting up **back-in-stock alerts** has proven to impact your Shopify store’s growth, giving you the perfect opportunity to capture customer demand and increase your subscription data list.

In this article, we will show you how to use Back-in-stock alerts feature.

## How to add Back-in-stock alerts to your Shopify store &#x20;

To display the Back in stock alerts on your storefront, you need to **configure your Shopify settings for Products**:

{% hint style="success" %}
Steps:

1. From your Shopify admin, go to **Products** > **Edit Variants.**
2. Under **Inventory,** check **Track quantity** and uncheck **Continue selling when out of stock** option.
   {% endhint %}

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlL6sK9D7unq8F2VPPp%2Fuploads%2Fw66gmJVMNYDcLce1MqA1%2Fimage.png?alt=media&#x26;token=32c45770-09c7-47e1-b52f-ea1fb64ec3a1" alt=""><figcaption></figcaption></figure>

Once you've done this, in **FoxKit** > **FoxKit power** > **Back in stock** > **Settings** to set up the feature.

## General settings

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FLwGGur8Fi3Bic9y5ebZH%2FScreenshot%202025-05-29%20at%2015.11.27.png?alt=media&#x26;token=98ee3bff-3dee-45ce-936f-c8d96b5cfba9" alt=""><figcaption></figcaption></figure>

### Status

**Enable/disable** the status of the Back-in-stock function by checking/ unchecking the **Active** box in Status.

### Form fields

Customize the subscription form and choose which communication channels your customers want to add to it in **Form Settings.**

<div data-full-width="false"><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FHmp0nqWE3y7hT1BrZZ9s%2FScreenshot%202025-05-29%20at%2015.12.58.png?alt=media&#x26;token=5bd9a3a5-a7d9-4ab3-8d8a-0da478092e90" alt=""><figcaption></figcaption></figure></div>

You should see the **Preview** displayed on the right.

### Form texts

Alter languages in the Form in FoxKit > [Translations](https://docs.foxecom.com/foxkit-app/manage/translation).

### &#x20;Data collection

Choose where the subscription data be saved:

* in **Shopify customers list**;
* in **FoxKit subscriptions list**;
* or **Add another integration** (Klaviyo/ Mailchimp/Omnisend/Sendgrid)**.**

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fnx2gIta35iU9D7FlESHM%2FScreenshot%202025-05-29%20at%2015.14.35.png?alt=media&#x26;token=609ff9df-90f3-416f-88f0-e1ad22b95ef2" alt=""><figcaption></figcaption></figure>

If you save data in **FoxKit subscriptions list**, you can view the list in **Back in stock** > **Subscriptions.**

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FIuqEOw0VgWDSqJ9HyRfu%2Flivechat883x471%20(1).png?alt=media&#x26;token=2d55e471-68de-413c-8041-8ae9c7f700a3" alt=""><figcaption><p><a href="https://apps.shopify.com/xflow?utm_source=foxecom&#x26;utm_medium=help_center_foxkit_back_in_stock_alerts&#x26;utm_campaign=anchor-text&#x26;utm_term=install_xflow_back_in_stock_automation_free">Install XFlow Back In Stock Automation FREE</a></p></figcaption></figure>

## Email settings

You can set up the feature to send emails automatically when the product is back in stock. The number of emails sent per month depends on your plan limit.

To see your current plan, go to **FoxKit** > **Manage** > **App plan**.

To enable sending email notifications and customize the email that will be sent to your customers, go to **FoxKit** > **Back in stock** > **Settings** > **Email settings.**

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fe1GJSXhtgA8X4f164tf5%2FScreenshot%202025-05-29%20at%2015.46.36.png?alt=media&#x26;token=62cb3dd2-61ee-4a17-8ab8-cba12c57d421" alt=""><figcaption></figcaption></figure>

You can set your notification order either as **Oldest subscriptions first** or **Newest subscriptions first**.

### Configuration

Add a **Subject** for your emails and configure the **From email**, **From name,** and **Reply-to email.**

* **Subject:** Clearly describe your email content in a few words. The subject line is the first content that your recipients will see in their inboxes.
* **From email**: Enter the user name for the email address to be shown in your recipients' inbox when they receive your email.&#x20;

By default, the domain of the email address is @foxkit.app.&#x20;

You can change the sender email in Settings > General > [Custom sender email](https://docs.foxecom.com/foxkit-app/manage/settings#custom-sender-email). This setting is available on Growth or Enterprise plan.

* **From name**: Leave the name field as is or type in the name you want to display in your recipient's email client. By default, the name of the sender is your company name.
* **Reply-to email**: Use your store email or add an email address where you want to receive your contacts' replies.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fdg7S9t88CDhGLLHDyboe%2FScreenshot%202025-05-29%20at%2015.49.47.png?alt=media&#x26;token=802ae471-9afd-4ca9-a561-efe1cdce53e3" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
You can use the defined variables to show dynamic information.
{% endhint %}

### Email content

Design your email's content. Your email is rendered using responsive design, so the display can automatically adapt to any platform: smartphone, tablet, or computer.&#x20;

You should see the **Preview** displayed on the right.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FyX8AZOGi8zfNhLoTG0Uy%2FScreenshot%202025-05-29%20at%2015.50.56.png?alt=media&#x26;token=ecf111d1-6eeb-47b5-a965-ff52b193a054" alt=""><figcaption></figcaption></figure>

### Email footer

Customize the footer of your email notifications.

* **Footer text**: Enter the message that will appear at the bottom of your email
* **Unsubscribe link**: Enable this option to include an unsubscribe link in your emails. This gives customers the option to stop receiving future notifications.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FVhoCn4BJxxcXCcYBL91Z%2FScreenshot%202025-05-29%20at%2015.51.35.png?alt=media&#x26;token=24475622-d9e9-4789-8508-99e7514ee565" alt=""><figcaption></figcaption></figure>

### Email design

Customize the visual appearance of your email notifications to match your brand. These settings allow you to adjust layout dimensions, font size, and colors to ensure a consistent and professional look across all devices.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FiZKh8GAnCL1PnzUEOrNS%2FScreenshot%202025-05-29%20at%2015.51.42.png?alt=media&#x26;token=2806fb35-f459-498c-adf8-261fc5779d85" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you are on the Free plan, there will be FoxKit copyright shown on your email.&#x20;

To remove the copyright mark, please [pick a plan](https://docs.foxecom.com/foxkit-app/account-and-billing/foxkit-pricing-plans).&#x20;
{% endhint %}


---

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