# Pop-up

{% embed url="<https://youtu.be/feZsKyRyc5g>" %}

A **pop-up** is an overlay that stops on-site visitors and displays an informational or promotional message to grab their attention. You can create an exit-intent pop-up, a discount pop-up, or a special offer pop-up with a coupon.&#x20;

A pop-up can be a great way to grow your email list, get more newsletter sign-ups, boost sales, and reduce cart abandonment.

This article helps you create your store's pop-up using **FoxKit**.

{% tabs %}
{% tab title="Collect leads" %}
![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlL6sK9D7unq8F2VPPp%2Fuploads%2FkxWH8IRdTxcdLqmRnp6V%2FScreen%20Shot%202021-10-30%20at%2017.25.26.png?alt=media\&token=c3ccd752-9599-4eac-9ced-bc91cd94ed60)
{% endtab %}

{% tab title="Give a discount code" %}
![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlL6sK9D7unq8F2VPPp%2Fuploads%2FPWVxUDQDNNixI8gsGY0A%2FScreen%20Shot%202021-11-16%20at%2020.12.00.png?alt=media\&token=bf2e6495-8b38-4033-8935-76e11681f8f7)
{% endtab %}

{% tab title="Subscribe to get discount" %}
![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlL6sK9D7unq8F2VPPp%2Fuploads%2F4dajOVyQ1pZgUWyBNkMd%2FScreen%20Shot%202021-11-16%20at%2020.14.22.png?alt=media\&token=bd0ac06f-3f8d-4d6c-8310-ab24f997fc02)
{% endtab %}

{% tab title="Announcement" %}
![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlL6sK9D7unq8F2VPPp%2Fuploads%2FC574CBoz9OqegwMX27lM%2FScreen%20Shot%202021-11-16%20at%2020.19.35.png?alt=media\&token=147e09b0-d2da-43e6-b005-8dede275ee0f)
{% endtab %}
{% endtabs %}

{% hint style="success" %}
**Steps:**

1\. Go to **FoxKit** > **FoxKit power** > Choose **Pop-up.**

2\. Make necessary changes.

3\. **Save.**
{% endhint %}

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FIuqEOw0VgWDSqJ9HyRfu%2Flivechat883x471%20(1).png?alt=media&#x26;token=2d55e471-68de-413c-8041-8ae9c7f700a3" alt=""><figcaption><p><a href="https://apps.shopify.com/xflow?utm_source=foxecom&#x26;utm_medium=help_center_foxkit_pop_up&#x26;utm_campaign=anchor-text&#x26;utm_term=install_xflow_back_in_stock_automation_free">Install XFlow Back In Stock Automation FREE</a></p></figcaption></figure>

## General

### Status & Popup type

Check the box to set the wheel **Active** and show it on mobile if needed. Choose which type of pop-up to display (shown at the top of the article).

* **Collect leads**: A pop-up with a subscribe form to collect your customer's email.
* **Give a discount code**: A pop-up with a discount code to offer a promotion.
* **Subscribe to get discount**: A pop-up with a subscribe form to collect customer' email and offer your customer a discount code after they have subscribed.
* **Announcement**: A pop-up with news and a call-to-action button.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FI5z4un2DwlRvPiRL2OB0%2Fimage.png?alt=media&#x26;token=4747d209-09f7-4984-b8bd-70a4c8c255fe" alt=""><figcaption></figcaption></figure>

### Data collection

Decide where the data will be collected:

* [Shopify customers list](https://help.shopify.com/en/manual/customers/manage-customers)
* [FoxKit subscribers list](https://docs.foxecom.com/foxkit-app/manage/subscribers)
* Additional integrations like **Klaviyo**, **Mailchimp**, **Omnisend**, or **SendGrid** can be added through the integration menu.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FHWmLf1SMvlGohC1PQaRA%2Fimage.png?alt=media&#x26;token=605d9ce2-9022-4e15-9f8f-05b55c930d09" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2F0ffae6HCUEF2dHsNrTZS%2Fimage.png?alt=media&#x26;token=4b00a80c-1115-41f0-9ed6-f20d8e775af9" alt=""><figcaption></figcaption></figure>

## Design

### Pop-up template

Merchants determine which design will suit their store. There are **4 templates** in total.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FJclbbXPx1UtValYfPQre%2FScreenshot%202025-05-30%20at%2016.28.01.png?alt=media&#x26;token=5910230f-ec72-4ec3-84fb-4bd4f77851d1" alt=""><figcaption></figcaption></figure>

{% tabs %}
{% tab title="No image" %}

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FuOK96aLuhYrwPwN0RToG%2Fimage.png?alt=media&#x26;token=557f0580-14bd-4e24-acc3-99381d6ec7d5" alt=""><figcaption><p>No image</p></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FQwYDEHMkwUkvdk32rw44%2Fimage.png?alt=media&#x26;token=1f5b4e6c-6c3f-482f-b42d-f9c96ce90427" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Image top" %}

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FaHMZVw4oYa97I52Jr4QE%2Fimage.png?alt=media&#x26;token=7a6c5300-7655-4680-b220-de4c47aecc94" alt=""><figcaption><p>Image top</p></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FgRvtMhoRnWzESxLB2nNm%2Fimage.png?alt=media&#x26;token=22dbfdfc-9f97-41c5-baf1-65d604457d27" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Image left" %}

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FzwLZRNSWZXdBkEQCU9cX%2Fimage.png?alt=media&#x26;token=23262f23-0ab5-4b13-afd1-ad8d5efe3da5" alt=""><figcaption><p>Image left</p></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fne69oGjJ8UPuxfQW9tLG%2Fimage.png?alt=media&#x26;token=d4ce7da3-dc53-43a2-b170-49d063ae49c5" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Image left padded" %}

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FSSPRDkQfTepH50GrW5LL%2Fimage.png?alt=media&#x26;token=c3df1502-958d-4f33-ab15-ca38d07f91b3" alt=""><figcaption><p>Image left padded</p></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FguArLuLLqDb0LMPx0LhD%2Fimage.png?alt=media&#x26;token=0e507e99-9881-4a40-8e31-1408d61f8e95" alt=""><figcaption></figcaption></figure></div>
{% endtab %}
{% endtabs %}

Customize the Pop-up **Container width on desktop**:

* Use the slider to increase or decrease the width (e.g., 550px).
* Note: Mobile width is automatically adjusted to ensure responsiveness.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FKRSAN2Pkpy1Q4dLfcWVN%2Fimage.png?alt=media&#x26;token=4bb404ea-9fa6-489d-8f61-93f91b66dfa7" alt=""><figcaption></figcaption></figure>

You can upload or replace the **Banner** image:

* Click **Replace** or drag and drop an image to upload.
* Ensure the image is visually engaging and fits your branding.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FRZP6rpSbBZdzygbwMjKL%2Fimage.png?alt=media&#x26;token=934146c8-1ef4-4067-b745-d484c59390bb" alt=""><figcaption></figcaption></figure>

### Colors

Pick out the desired color for **Text**, **Button**, **Background**, **Teaser**, etc. to personalize your pop-ups' appearance to align with your brand's color scheme.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FvyTWjLQXcrIRsCwHv0j6%2Fimage.png?alt=media&#x26;token=dfd7ad41-e4e8-43e7-a375-1ce03b5e74b4" alt=""><figcaption></figcaption></figure>

## Content

### Pop-up content

* **Title:** Use the field titled "Title" to create a headline for your popup. This should be a concise, attention-grabbing message. (e.g., "Special gift for our subscribers")
* **Description:** Add supporting text in the "Description" field. Use this area to provide details about the offer or message. (e.g., "Enter your email to get 30% off for all products.")

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FCCkc8gOuxAfqCgk9WcCB%2FScreenshot%202025-05-30%20at%2016.36.03.png?alt=media&#x26;token=b0dfeac4-e850-4905-bd16-670e9ddf9e58" alt=""><figcaption></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FuwMciROEWbLtS0Bead6a%2Fimage.png?alt=media&#x26;token=73242c0f-dc95-4026-ac16-2879deb1548a" alt=""><figcaption></figcaption></figure></div>

### Fields

Customize your popup forms with additional fields to capture more detailed information from your audience.

{% hint style="warning" %}
This setting is available for the [Popup type](#status-and-popup-type) as **Collect leads** or **Subscribe** **to get discount.**

![](https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FrgzDGE61K6gxIdqjOB9z%2Fimage.png?alt=media\&token=9a00acf8-a094-443f-87ea-bd82cee93208)
{% endhint %}

* The popup includes an "Enter your email" field by default.
* Use the **Add more field** button to include additional fields.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2F81CZ7PCvQv7F0fMMev7A%2Fimage.png?alt=media&#x26;token=20578d2f-6bb2-4bec-a59d-f086c9ef82ad" alt=""><figcaption></figcaption></figure>

* Choose the type of field you want to add. Options include:

  * **First Name**
  * **Last Name**
  * **Phone**
  * **Birthday**
  * **Agree to Terms Checkbox**

  <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FbvZUh4DortLQJRkSrqc9%2Fimage.png?alt=media&#x26;token=158aef5a-8be7-479a-bdb7-732b01f13952" alt=""><figcaption></figcaption></figure>
* Once you have added a new field to your pop-up, enter a descriptive **Field label** for the field (e.g., "First Name"). The character limit is displayed below the input box.&#x20;
* If this field is essential for form submission, check the **Required field** box.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FOsGDd5k34pQnIeXLkTIa%2Fimage.png?alt=media&#x26;token=77deaf31-b644-43d4-9087-03379c7e94a8" alt=""><figcaption></figcaption></figure>

* Click the **Add field** button to save and include this field in your popup form.

*For example:*

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FJwch4r9e3C6R7uEUGTrb%2Fimage.png?alt=media&#x26;token=5141a2d6-bbf9-4357-b0e9-345709657f46" alt=""><figcaption></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FtIH01bs1j79JC67LDIPQ%2Fimage.png?alt=media&#x26;token=677939f0-6119-4d3c-a4a5-f84e80b58940" alt="" width="510"><figcaption></figcaption></figure></div>

{% hint style="info" %}
You can change the order of these fields by using a simple **drag-and-drop** feature.
{% endhint %}

* In the **Button label** field, customize the text on the call-to-action button (e.g., "Get my 30% off").

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FM3NrFJL2brWesK6Vzypd%2Fimage.png?alt=media&#x26;token=f24bdb5b-ca7b-4159-9822-650967f66ba0" alt=""><figcaption></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2F2eYoctR2MDtgPQVh6QTX%2Fimage.png?alt=media&#x26;token=210ff4e4-5cdb-4a7d-9923-b9b743ed04a4" alt="" width="505"><figcaption></figcaption></figure></div>

* Use the **Consent disclaimer** field to include a legal note, such as privacy policies and terms of service.
  * Use rich text formatting (bold, italic, links) to ensure the message is clear and professional.
  * Leave this field blank to hide.

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FkesBKJNQofwp6gTAbW5y%2Fimage.png?alt=media&#x26;token=ce514851-4fa5-4ad5-89f6-a0c764f6d8f1" alt=""><figcaption></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FJMPDLgYgF8MyhqVlmaJP%2Fimage.png?alt=media&#x26;token=f372f132-c857-407b-9673-f10452206c44" alt="" width="512"><figcaption></figcaption></figure></div>

### Success content

The **Success Content** in FoxKit popups allows you to deliver a customized message or reward (such as a coupon code) after a visitor engages with your popup.

<div><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FDAn7HaglJrOV30MlEVYZ%2Fimage.png?alt=media&#x26;token=a0dbf241-fef8-414d-b426-1479c9c8a02c" alt=""><figcaption></figcaption></figure> <figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FM8pWIbgzmg2SN3JqaaKK%2Fimage.png?alt=media&#x26;token=5d4d1a75-7d04-4792-974c-ee9f43f51f4a" alt="" width="508"><figcaption></figcaption></figure></div>

* Enter the discount code in the **Discount Code** field (e.g., "30\_OFF").

:white\_check\_mark: If you don’t have a discount code yet, click the **Create discount** link to generate one in your store system.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Ff9lKPsM7ZHBTBxbqlPeP%2Fimage.png?alt=media&#x26;token=60a8fbfe-0087-4d94-be7e-3118a9c033e1" alt=""><figcaption><p>Discount codes picker</p></figcaption></figure>

{% hint style="warning" %}
The Discount code must match an available discount code in your [Shopify Discounts](https://help.shopify.com/en/manual/discounts).
{% endhint %}

{% hint style="info" %}
Easily search and select from a list of available [Shopify Discount](https://help.shopify.com/en/manual/discounts) codes using the module **discount codes picker.**
{% endhint %}

* Change the **Copy button label** text if needed (default: "Copy"). This button allows users to easily copy the discount code.
* Write a custom thank-you message in the **Thank you message** field. Ensure the message is clear and aligns with your brand tone.&#x20;
  * *For example:* "Congratulations! You have got this coupon."&#x20;

## Display settings

### Trigger

Determine when the pop-up is displayed, it can be either:

* After the page is loaded;
* After a specific time (seconds);
* After the visitor scrolls down the page;
* When the visitor is about to leave the website (desktop view only);
* Not open the pop-up automatically.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fvj9WoLOZXY2Y2ZP6cJBG%2FScreenshot%202025-05-30%20at%2016.40.50.png?alt=media&#x26;token=d34c3627-f450-4439-9bce-90b8dfa340f5" alt=""><figcaption></figcaption></figure>

### Display frequency

You can set the display frequency of the pop-up.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FxUnezadGCN3KJBGKNKUe%2Fimage.png?alt=media&#x26;token=d8882cd3-b045-48ee-a196-467c1411f6e3" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note**: We'll stop automatically showing this popup to customers who have already converted.
{% endhint %}

### Display condition&#x20;

Determine where the pop-up appears:&#x20;

* on all pages:  Show the pop-up on every page
* on certain pages on your website:
  * **Home page only**: Show the pop-up on the home page only.
  * **Custom pages**: Show the pop-up on the specific pages that meet **All conditions** or **Any condition** you set.&#x20;
    * The condition can be set based on the **page type** or **page URL**. For page URL, don't forget the protocol "http\://", "https\://".
      * **Is equal to**: Add the page type or page URL you want the pop-up to appear on.
        * *For example*: 'Page type is equal to Product pages' to display the popup on all product pages of your website.
    * **Is not equal to** Add the page type or page URL you do not want the pop-up to appear on.
    * **Contains**: Add the page type or page path segment value to display the pop-up on URLs that contain that value.
      * *For example*: 'Page URL contains all' to display the pop-up on page URLs that have the word 'all'.
    * **Does not contain**: Add the page type or page path segment to exclude the pop-up on certain a page type or URLs that contain that value.

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2F23wvcFjZAuSD5Fjq5okt%2Fimage.png?alt=media&#x26;token=59ca1a42-8c26-497b-a66f-610e1d9f4e54" alt=""><figcaption></figcaption></figure>

### Teaser button

The teaser button appears when the pop-up is not displayed to encourage the users to subscribe later.&#x20;

<figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2Fa9AXvEaeh2DWuivDRZkG%2Fimage.png?alt=media&#x26;token=b3aacb61-880b-483c-86fe-c0da040f0193" alt=""><figcaption></figcaption></figure>

Check the **Show teaser button** option to enable it. Uncheck it to disable the teaser button completely.

You can control when the teaser button is visible:

* **Always**: The teaser button remains visible at all times.
* **If customers close the pop-up**: The teaser button appears only after the customer closes the pop-up.

Select the **Position** for the teaser button on the page:

* Middle left
* Middle right
* Bottom left
* Bottom right

Add a clear and concise **Title** to the teaser button (e.g., "Get a Discount"). This title appears inside or alongside the button to encourage user interaction.

<div data-full-width="false"><figure><img src="https://1222926902-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2gqo9glygWoTkEqRV1dN%2Fuploads%2FiQVIGG7Toe9zV07mx6Gx%2FFoxEcom%20changelog%20%20%201250%20x%20200-2.png?alt=media&#x26;token=3363fb37-252d-4d8a-87a4-5d49619a388a" alt=""><figcaption><p><a href="https://foxecom.com/pages/affiliate?utm_source=foxecom&#x26;utm_medium=help_center_foxkit_pop_up&#x26;utm_campaign=anchor_text&#x26;utm_term=explore_foxecom_affiliate_program_perks_now">Explore FoxEcom Affiliate Program perks now</a> <span data-gb-custom-inline data-tag="emoji" data-code="2728">✨</span></p></figcaption></figure></div>
