Change your plan

How to downgrade, upgrade, or cancel your Foxify plan

How do I upgrade or downgrade my app plan?

Changing your plan anytime to suit your business needs is simple - just visit the Plan page of your account.

Changes made to your plan are effective immediately.

Here's how to upgrade or downgrade your plan

Step 1: From your Shopify admin, click Apps > Foxify. Click Plans & Pricing on the left sidebar of the screen.

Step 2: Once you're on the pricing plan page, pick the plan you want to upgrade or downgrade to.

• Have a discount code? See Use discount code ✅

• Want to have Unlimited blog posts on your new plan? See Upgrade to New plan (Including Unlimited blog posts)

If you want to downgrade your plan, you will need to unpublish pages and sections to comply with the new plan's limits.

If your current usage is within the new plan's limit, you can downgrade without affecting your published pages or sections.

For example, if you are currently on the Growth plan, which allows 100 published pages, and wish to downgrade to the Free plan, which allows 1 published page, you must reduce the number of live pages to fit within the new plan's limit before completing the downgrade.

Step 3: Choose to purchase monthly or annually, and if you want to purchase for Unlimited blog posts add-ons. Learn more

Step 4: You will then be directed to a Shopify page for subscription approval. Here, select Approve to finish.

Have questions or need advice on selecting a plan?

Feel free to reach us via our 💬 in-app live chat or 📧 email at [email protected].

How to purchase Unlimited blog posts

Upgrade to unlimited blog posts while on your current plan

If you're currently using the Starter plan or another plan but want to add unlimited blog posts, you can easily upgrade while staying on your existing plan. Here’s how:

Steps:

1. From the Foxify dashboard, navigate to Settings in the left sidebar.

2. Select the Plan tab where you manage your current subscription.

3. Under the "Add-ons" section, you will see the option to activate the Unlimited blog posts add-on.

4. Check the option Unlimited blog posts feature and select Update plan.

5. Follow the prompts to confirm your purchase and complete the upgrade.

Upgrade to New plan (Including Unlimited blog posts)

If you'd like to switch to a new plan that includes the Unlimited blog posts feature, follow these steps to upgrade:

Steps:

1. From the Foxify dashboard, go to Plans & Pricing.

2. Select the plan you want.

3. In the plan details pop-up, check the option Unlimited blog posts.

4. Select Upgrade now and confirm the charges.

How does Foxify charge upgrades or downgrades?

If you upgrade/ downgrade your Foxify plan, you will need to approve a new recurring app charge. This is because Shopify allows each app to have only one recurring app charge enabled at a time.

The existing recurring app charge will be canceled and replaced by the new charge.

For more information, check out this article.

How do I cancel my app plan?

Steps:

1. From the Foxify dashboard, go to Settings > Plan.

2. In the Plan details section, select Cancel plan.

3. Select Cancel subscription and select a reason to confirm.

What happens if I cancel my plan?

You will be required to unpublish pages and sections before cancelling the plan.

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