# Welcome new subscribers with a discount email

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{% hint style="info" %}

## Before you begin

Not sure where to use this template? Check out [Get started with workflow templates library](/xflow-app/workflows/get-started-with-workflow-templates-library.md)
{% endhint %}

## About this template

Send **new subscribers a welcome email with a discount** when they subscribe through a form on your online store. It excludes customers who subscribe at checkout to prevent sending a welcome email with a discount right after a purchase was made.

## Step-by-step guide to set up this template

{% stepper %}
{% step %}

### Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

{% hint style="success" %}
📝 Learn more about triggers: [Understanding workflow triggers](/xflow-app/workflows/understanding-workflow-triggers.md)
{% endhint %}

<figure><img src="/files/fab4tW1hJAAPvTugbcnA" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Action – Send email

This action sends a **welcome email with a discount** to new subscribers.

{% hint style="success" %}

1. Enter the **email subject**.
2. Select the **email template with a discount** that you have prepared in advance.
   {% endhint %}

{% hint style="info" %}
If you don’t have an **email template** yet, check out [Create an email template](/xflow-app/email-templates/create-an-email-template.md)

Read more about the **variables** you can use in email: [Available variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates/available-variables-in-email-templates.md)
{% endhint %}

<figure><img src="/files/QI5GSJdch29vIgo3fXly" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="success" %}
Once these steps are completed, you’ve successfully set up a **basic workflow** that automatically sends a discount email to customers who sign up via a Notify me form.
{% endhint %}

{% hint style="info" %}
**🌟 Pro Tip:**

* If you want to add more advanced logic, you can extend this workflow by adding additional **conditions, actions:** [Available triggers, actions, and conditions](/xflow-app/workflows/available-triggers-actions-and-conditions.md)
* **Personalize the email** using variables such as customer name, discount code, or store name: [Understanding personalization variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates.md)
  {% endhint %}

## Common use cases

The **Welcome new subscribers with a discount email** workflow template is commonly used when:

* You want to incentivize first-time subscribers to make their first purchase.
* You want to grow your email list and immediately engage new subscribers.
* You want to automate welcome messages instead of sending them manually.

***

#### 📩 **Need help?**

We’re here to make your XFlow experience smooth and successful.\
Our support team is always ready to assist you—no matter how big or small your question is.

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