Welcome email series for new subscribers

Welcome new subscribers with a simple, automated email series.

circle-info

Before you begin

Not sure where to use this template? Check out Get started with workflow templates library

About this template

Send a series of welcome emails to new subscribers. After the initial welcome email, wait 3 days and send a follow-up email to introduce your brand story and build engagement.

Step-by-step guide to set up this template

1

Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

circle-check
2

Action – Send email

Send an initial welcome email to introduce your store and greet new subscribers.

circle-check
circle-info

If you don’t have an email template yet, check out Create an email template

Read more about the variables you can use in email: Available variables in email templates

3

Action – Wait

Set the delay to 3 days to give customers time to read the first email.

4

Action – Send email

Send a follow-up email that shares your brand story, values, or best-selling products.

circle-check
circle-info

🌟 Pro Tip:

  • Personalize the email using variables such as customer name, discount code, or store name: Understanding personalization variables in email templates

  • Keep the first email short and friendly to make a strong first impression.

  • Use the follow-up email to build trust by telling your brand story.

  • Avoid sending emails too frequently to prevent overwhelming new subscribers.

Common use cases

The Welcome email series for new subscribers workflow template is commonly used when:

  • You want to onboard new subscribers gradually instead of sending everything in one email.

  • You want to introduce your brand values and story after the initial welcome.

  • You want to build long-term engagement with new subscribers.

  • You want to warm up subscribers before sending promotional campaigns.


📩 Need help?

We’re here to make your XFlow experience smooth and successful. Our support team is always ready to assist you—no matter how big or small your question is.

comment-linesChat now envelopesMessage us

Last updated