# Tag VIP customers based on purchase history

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(45)_WQXf5mpt.jpg)

<Hint type="info" title="Before you begin">

Not sure where to use this template? Check out [Get started with workflow templates library](https://docs.foxecom.com/xflow-app/workflows/get-started-with-workflow-templates-library)

</Hint>

## About this template

Automatically **tag new subscribers as VIP** if they have made **more than 5 orders** or spent more than a threshold amount. This helps **segment high-value customers** for exclusive offers.

## Step-by-step guide to set up this template

<Stepper>

<Step>

### Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

<Hint type="success">

📝 Learn more about triggers: [Understanding workflow triggers](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-triggers)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(26)_fab4tW1h.jpg)

</Step>

<Step>

### Condition – Customer criterias: Order count

Set the condition to: **Order count → Greater than → 5.** This checks whether the customer has placed more than 5 orders.

<Hint type="success">

📝 Learn more about conditions: [Workflow condition: Customer criteria](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-conditions/workflow-condition-customer-criteria)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(46)_gidlRsY3.jpg)

</Step>

<Step>

### Action – Add customer tags

Enter **VIP** in the tags field. The action is applied on the **True** branch.

<Hint type="success">

📝 Learn more about actions: [Understanding workflow actions](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-actions)

📝 Learn more about variables: [Understanding personalization variables in email templates](https://docs.foxecom.com/xflow-app/email-templates/understanding-personalization-variables-in-email-templates)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(47)_DPXxEbrB.jpg)

</Step>

</Stepper>

<Hint type="danger">

On the **False** branch, no additional steps are added. This means that **if the customer does not meet the condition of having more than 5 orders, no action will be taken**.

</Hint>

<Hint type="success">

Once the workflow is active, **any subscriber with more than 5 orders** will be automatically tagged as **VIP**.

</Hint>

<Hint type="info">

**🌟 Pro Tip:**

* Adjust the **order count threshold** to match your VIP criteria.
* Use the **VIP tag** to trigger exclusive campaigns, discounts, or early access offers.
* Review tagged customers periodically to ensure the criteria still fit your business goals.

</Hint>

## Common use cases

The **Tag VIP customers based on purchase history** workflow template is commonly used when:

* You want to **identify and segment loyal customers** automatically.
* You offer **exclusive rewards or perks** for VIP customers.
* You want to personalize marketing campaigns based on customer value.
* You want to reduce manual work when managing customer segments.