# Tag VIP customers based on purchase history

<figure><img src="/files/WQXf5mptqF5vwEqZOuFZ" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

## Before you begin

Not sure where to use this template? Check out [Get started with workflow templates library](/xflow-app/workflows/get-started-with-workflow-templates-library.md)
{% endhint %}

## About this template

Automatically **tag new subscribers as VIP** if they have made **more than 5 orders** or spent more than a threshold amount. This helps **segment high-value customers** for exclusive offers.

## Step-by-step guide to set up this template

{% stepper %}
{% step %}

### Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

{% hint style="success" %}
📝 Learn more about triggers: [Understanding workflow triggers](/xflow-app/workflows/understanding-workflow-triggers.md)
{% endhint %}

<figure><img src="/files/fab4tW1hJAAPvTugbcnA" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Condition – Customer criterias: Order count

Set the condition to: **Order count → Greater than → 5.** This checks whether the customer has placed more than 5 orders.

{% hint style="success" %}
📝 Learn more about conditions: [Workflow condition: Customer criteria](/xflow-app/workflows/understanding-workflow-conditions/workflow-condition-customer-criteria.md)
{% endhint %}

<figure><img src="/files/gidlRsY3G5erR0edYotO" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Action – Add customer tags

Enter **VIP** in the tags field. The action is applied on the **True** branch.

{% hint style="success" %}
📝 Learn more about actions: [Understanding workflow actions](/xflow-app/workflows/understanding-workflow-actions.md)

📝 Learn more about variables: [Understanding personalization variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates.md)
{% endhint %}

<figure><img src="/files/DPXxEbrBj7XCmFoAkH3f" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="danger" %}
On the **False** branch, no additional steps are added. This means that **if the customer does not meet the condition of having more than 5 orders, no action will be taken**.
{% endhint %}

{% hint style="success" %}
Once the workflow is active, **any subscriber with more than 5 orders** will be automatically tagged as **VIP**.
{% endhint %}

{% hint style="info" %}
**🌟 Pro Tip:**

* Adjust the **order count threshold** to match your VIP criteria.
* Use the **VIP tag** to trigger exclusive campaigns, discounts, or early access offers.
* Review tagged customers periodically to ensure the criteria still fit your business goals.
  {% endhint %}

## Common use cases

The **Tag VIP customers based on purchase history** workflow template is commonly used when:

* You want to **identify and segment loyal customers** automatically.
* You offer **exclusive rewards or perks** for VIP customers.
* You want to personalize marketing campaigns based on customer value.
* You want to reduce manual work when managing customer segments.

***

#### 📩 **Need help?**

We’re here to make your XFlow experience smooth and successful.\
Our support team is always ready to assist you—no matter how big or small your question is.

<a href="https://admin.shopify.com/apps/xflow?chat=true&#x26;utm_source=foxecom&#x26;utm_medium=help_center_xflow_tag_vip_customers_based_on_purchase_history&#x26;utm_campaign=cta_button&#x26;utm_term=chat_now" class="button primary" data-icon="comment-lines">Chat now</a> <a href="mailto:contact@help.xflow.so" class="button secondary" data-icon="envelopes">Message us</a>


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