# Send a back in stock notification

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(31)_bpyroqVa.jpg)

<Hint type="info" title="Before you begin">

Not sure where to use this template? Check out [Get started with workflow templates library](https://docs.foxecom.com/xflow-app/workflows/get-started-with-workflow-templates-library)

</Hint>

## About this template

Send a **transactional email** to customers who requested a **restock alert**. Once **the product is restocked**, this automation will send a transactional email **notifying interested customers** that the product is now available for purchase.

## Step-by-step guide to set up this template

<Stepper>

<Step>

### Trigger – Product restock

The workflow starts when a product is restocked and becomes available again.

<Hint type="success">

📝 Learn more about triggers: [Understanding workflow triggers](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-triggers)

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![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(29)_VGgOC8gg.jpg)

</Step>

<Step>

### Action – Send email

Sends an email to **customers who requested a restock notification**

<Hint type="success">

1. Enter the **email subject**.
2. Select the **email template** used to notify customers that the product is back in stock.

</Hint>

<Hint type="info">

If you don’t have an **email template** yet, check out [Create an email template](https://docs.foxecom.com/xflow-app/email-templates/create-an-email-template)

Read more about the **variables** you can use in email: [Available variables in email templates](https://docs.foxecom.com/xflow-app/email-templates/understanding-personalization-variables-in-email-templates/available-variables-in-email-templates)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(28)_lSeWekHf.jpg)

</Step>

</Stepper>

<Hint type="success">

Once set up, you’ve completed a **basic workflow** that automatically informs customers when a product is back in stock.

</Hint>

<Hint type="info">

**🌟 Pro Tip:**

* If you want to add more advanced logic, you can extend this workflow by adding additional **conditions, actions:** [Available triggers, actions, and conditions](https://docs.foxecom.com/xflow-app/workflows/available-triggers-actions-and-conditions)
* **Personalize the email** using variables such as customer name, discount code, or store name: [Understanding personalization variables in email templates](https://docs.foxecom.com/xflow-app/email-templates/understanding-personalization-variables-in-email-templates)
* If you’d like to **apply this workflow to all out-of-stock products** in your store, check out [Global restock campaign](https://docs.foxecom.com/xflow-app/getting-started/quick-start-guide/global-restock-campaign)

</Hint>

## Common use cases

The **Send a back in stock notification** workflow template is commonly used when:

* Products frequently go out of stock and are restocked later.
* Customers request restock alerts for popular items.
* You want to recover lost sales from out-of-stock products.
* You want to automate restock notifications instead of sending them manually.