Send a back in stock notification

Send automated back-in-stock emails when products are restocked.

Before you begin

Not sure where to use this template? Check out Get started with workflow templates library

About this template

Send a transactional email to customers who requested a restock alert. Once the product is restocked, this automation will send a transactional email notifying interested customers that the product is now available for purchase.

Step-by-step guide to set up this template

1

Trigger – Product restock

The workflow starts when a product is restocked and becomes available again.

📝 Learn more about triggers: Understanding workflow triggers

2

Action – Send email

Sends an email to customers who requested a restock notification

1. Enter the email subject.

2. Select the email template used to notify customers that the product is back in stock.

If you don’t have an email template yet, check out Create an email template

Read more about the variables you can use in email: Available variables in email templates

Once set up, you’ve completed a basic workflow that automatically informs customers when a product is back in stock.

🌟 Pro Tip:

• If you want to add more advanced logic, you can extend this workflow by adding additional conditions, actions: Available triggers, actions, and conditions

• Personalize the email using variables such as customer name, discount code, or store name: Understanding personalization variables in email templates

• If you’d like to apply this workflow to all out-of-stock products in your store, check out Global restock campaign

Common use cases

The Send a back in stock notification workflow template is commonly used when:

• Products frequently go out of stock and are restocked later.

• Customers request restock alerts for popular items.

• You want to recover lost sales from out-of-stock products.

• You want to automate restock notifications instead of sending them manually.

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