# Send a back in stock notification

<figure><img src="/files/bpyroqVaWy17II2YkKIj" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

## Before you begin

Not sure where to use this template? Check out [Get started with workflow templates library](/xflow-app/workflows/get-started-with-workflow-templates-library.md)
{% endhint %}

## About this template

Send a **transactional email** to customers who requested a **restock alert**. Once **the product is restocked**, this automation will send a transactional email **notifying interested customers** that the product is now available for purchase.

## Step-by-step guide to set up this template

{% stepper %}
{% step %}

### Trigger – Product restock

The workflow starts when a product is restocked and becomes available again.

{% hint style="success" %}
📝 Learn more about triggers: [Understanding workflow triggers](/xflow-app/workflows/understanding-workflow-triggers.md)
{% endhint %}

<figure><img src="/files/VGgOC8ggjc0gI4BQ4vOS" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Action – Send email

Sends an email to **customers who requested a restock notification**

{% hint style="success" %}

1. Enter the **email subject**.
2. Select the **email template** used to notify customers that the product is back in stock.
   {% endhint %}

{% hint style="info" %}
If you don’t have an **email template** yet, check out [Create an email template](/xflow-app/email-templates/create-an-email-template.md)

Read more about the **variables** you can use in email: [Available variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates/available-variables-in-email-templates.md)
{% endhint %}

<figure><img src="/files/lSeWekHf3Xc7aUebSO3i" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="success" %}
Once set up, you’ve completed a **basic workflow** that automatically informs customers when a product is back in stock.
{% endhint %}

{% hint style="info" %}
**🌟 Pro Tip:**

* If you want to add more advanced logic, you can extend this workflow by adding additional **conditions, actions:** [Available triggers, actions, and conditions](/xflow-app/workflows/available-triggers-actions-and-conditions.md)
* **Personalize the email** using variables such as customer name, discount code, or store name: [Understanding personalization variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates.md)
* If you’d like to **apply this workflow to all out-of-stock products** in your store, check out [Global restock campaign](/xflow-app/getting-started/quick-start-guide/global-restock-campaign.md)
  {% endhint %}

## Common use cases

The **Send a back in stock notification** workflow template is commonly used when:

* Products frequently go out of stock and are restocked later.
* Customers request restock alerts for popular items.
* You want to recover lost sales from out-of-stock products.
* You want to automate restock notifications instead of sending them manually.

***

#### 📩 **Need help?**

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