XFlow App
XFlow App

Internal notification for high-value new subscribers

2 min read
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Before you begin

Not sure where to use this template? Check out Get started with workflow templates library

About this template

When a new subscriber signs up and is identified as a previous high-value customer, send an internal email notification to the sales team for personalized outreach.

Step-by-step guide to set up this template

Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

📝 Learn more about triggers: Understanding workflow triggers
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Condition – Customer criterias: Total spent

Set the condition to: Total spent → Greater than → a number. This checks whether the customer’s total order value exceeds a specified amount.

📝 Learn more about conditions: Workflow condition: Customer criteria
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Action – Send email

If the condition is met, send an internal email to notify the sales team about the high-value subscriber.

  1. Enter the recipient’s email address.
  2. Enter the email subject.
  3. Add the email content. You can include notes or recommendations to help the sales team follow up effectively.

📝 Learn more about actions: Understanding workflow actions
Read more about the variables you can use in email: Available variables in email templates
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That’s it! You’ve successfully set up a workflow to notify your internal team when a high-value customer subscribes.

🌟 Pro Tip:

  • Set a clear total spent threshold to define what qualifies as a high-value customer.
  • Include key customer details in the email to help the sales team take action quickly.

Common use cases

The Internal notification for high-value new subscribers workflow template is commonly used when:

  • You want to notify the sales team about high-value new subscribers.
  • You want to prioritize follow-ups with customers who show strong purchase potential.
  • You want better visibility into valuable customers early in their journey.
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