# Internal notification for high-value new subscribers

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(16)_DpuU6gEb.jpg)

<Hint type="info" title="Before you begin">

Not sure where to use this template? Check out [Get started with workflow templates library](https://docs.foxecom.com/xflow-app/workflows/get-started-with-workflow-templates-library)

</Hint>

## About this template

When a new subscriber signs up and is identified as a previous **high-value customer**, send an **internal email notification to the sales team** for personalized outreach.

## Step-by-step guide to set up this template

<Stepper>

<Step>

### Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

<Hint type="success">

📝 Learn more about triggers: [Understanding workflow triggers](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-triggers)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(26)_fab4tW1h.jpg)

</Step>

<Step>

### Condition – Customer criterias: Total spent

Set the condition to: **Total spent → Greater than → a number**. This checks whether the customer’s total order value exceeds a specified amount.

<Hint type="success">

📝 Learn more about conditions: [Workflow condition: Customer criteria](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-conditions/workflow-condition-customer-criteria)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(19)_wMD45QiW.jpg)

</Step>

<Step>

### Action – Send email

If the condition is met, send an **internal email to notify the sales team** about the high-value subscriber.

<Hint type="success">

1. Enter the **recipient’s email address**.
2. Enter the **email subject**.
3. Add the **email content**. You can include notes or recommendations to help the sales team follow up effectively.

\
📝 Learn more about actions: [Understanding workflow actions](https://docs.foxecom.com/xflow-app/workflows/understanding-workflow-actions)

</Hint>

<Hint type="info">

Read more about the **variables** you can use in email: [Available variables in email templates](https://docs.foxecom.com/xflow-app/email-templates/understanding-personalization-variables-in-email-templates/available-variables-in-email-templates)

</Hint>

![image](https://docs-assets.foxecom.app/xflow-app/XFlow%20docs%20screenshot%20(20)_5JXj9tC8.jpg)

</Step>

</Stepper>

<Hint type="success">

That’s it! You’ve successfully set up a workflow to notify your internal team when a high-value customer subscribes.

</Hint>

<Hint type="info">

**🌟 Pro Tip:**

* Set a clear total spent threshold to define what qualifies as a high-value customer.
* Include key customer details in the email to help the sales team take action quickly.

</Hint>

## Common use cases

The **Internal notification for high-value new subscribers** workflow template is commonly used when:

* You want to notify the sales team about high-value new subscribers.
* You want to prioritize follow-ups with customers who show strong purchase potential.
* You want better visibility into valuable customers early in their journey.