# Internal notification for high-value new subscribers

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{% hint style="info" %}

## Before you begin

Not sure where to use this template? Check out [Get started with workflow templates library](/xflow-app/workflows/get-started-with-workflow-templates-library.md)
{% endhint %}

## About this template

When a new subscriber signs up and is identified as a previous **high-value customer**, send an **internal email notification to the sales team** for personalized outreach.

## Step-by-step guide to set up this template

{% stepper %}
{% step %}

### Trigger – New customer sign up

This trigger activates the workflow when a user submits a Notify me form on your store (not during checkout).

{% hint style="success" %}
📝 Learn more about triggers: [Understanding workflow triggers](/xflow-app/workflows/understanding-workflow-triggers.md)
{% endhint %}

<figure><img src="/files/fab4tW1hJAAPvTugbcnA" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Condition – Customer criterias: Total spent

Set the condition to: **Total spent → Greater than → a number**. This checks whether the customer’s total order value exceeds a specified amount.

{% hint style="success" %}
📝 Learn more about conditions: [Workflow condition: Customer criteria](/xflow-app/workflows/understanding-workflow-conditions/workflow-condition-customer-criteria.md)
{% endhint %}

<figure><img src="/files/wMD45QiW34I1MDd17uC6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Action – Send email

If the condition is met, send an **internal email to notify the sales team** about the high-value subscriber.

{% hint style="success" %}

1. Enter the **recipient’s email address**.
2. Enter the **email subject**.
3. Add the **email content**. You can include notes or recommendations to help the sales team follow up effectively.

\
📝 Learn more about actions: [Understanding workflow actions](/xflow-app/workflows/understanding-workflow-actions.md)
{% endhint %}

{% hint style="info" %}
Read more about the **variables** you can use in email: [Available variables in email templates](/xflow-app/email-templates/understanding-personalization-variables-in-email-templates/available-variables-in-email-templates.md)
{% endhint %}

<figure><img src="/files/5JXj9tC87Ky6meum8hlD" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="success" %}
That’s it! You’ve successfully set up a workflow to notify your internal team when a high-value customer subscribes.
{% endhint %}

{% hint style="info" %}
**🌟 Pro Tip:**

* Set a clear total spent threshold to define what qualifies as a high-value customer.
* Include key customer details in the email to help the sales team take action quickly.
  {% endhint %}

## Common use cases

The **Internal notification for high-value new subscribers** workflow template is commonly used when:

* You want to notify the sales team about high-value new subscribers.
* You want to prioritize follow-ups with customers who show strong purchase potential.
* You want better visibility into valuable customers early in their journey.

***

#### 📩 **Need help?**

We’re here to make your XFlow experience smooth and successful.\
Our support team is always ready to assist you—no matter how big or small your question is.

<a href="https://admin.shopify.com/apps/xflow?chat=true&#x26;utm_source=foxecom&#x26;utm_medium=help_center_xflow_internal_notification_for_high_value_new_subscribers&#x26;utm_campaign=cta_button&#x26;utm_term=chat_now" class="button primary" data-icon="comment-lines">Chat now</a> <a href="mailto:contact@help.xflow.so" class="button secondary" data-icon="envelopes">Message us</a>


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