Global restock campaign

#Review notification email

Go to XFlow > Email templates, open each template, and click Edit to customize.

XFlow includes three ready-to-use email templates:

• You're on the list — sent right after a customer subscribes
• First restock notification — sent when the product comes back in stock
• Second restock notification — follow-up if the customer hasn't purchased yet

Each template includes product details and a direct link to the product page.

#Review your workflows

Go to XFlow > Workflows and open each workflow to confirm the settings match your requirements.

XFlow includes two ready-to-use workflows:

• New subscriber — triggered when a customer subscribes to a back-in-stock alert. Sends a confirmation email and notifies your internal team.
• Restock notification — triggered when a subscribed product comes back in stock. Sends the first notification email, waits 3 days, then sends a follow-up if the customer hasn't purchased.

You can use the default setup or extend it with additional triggers, conditions, and actions.

#Activate the campaign

1. Go to XFlow > Campaigns.
2. Open Global campaign.
3. Review the assigned workflows — modify or replace them if needed.
4. Change Status to Active.
5. Click Save.

This campaign applies to all out-of-stock products store-wide. To exclude specific products, click Select next to Excluded products before activating.

#Test the full flow

1. Go to an out-of-stock product page on your storefront.
2. Click Notify Me and subscribe with a test email.
3. In Shopify admin, manually restock that product (increase inventory by 1).
4. Check your test email inbox — the notification email should arrive within a few minutes.
5. Go to XFlow > Subscriptions to confirm the subscription status shows Delivered.