FAQ

Provide answers to common questions with a clean, organized layout, helping customers quickly find the information they need.

How to add a FAQ section to your Shopify store

How to customize a FAQ section

Section settings

Setting
Description

Container

Choose the section width: full width or fixed within the page.

Direction

Set how items are arranged: vertically stacked or horizontally aligned.

Vertical on mobile (Horizontal only)

Enable vertical stacking layout on mobile devices for better responsiveness.

Alignment

Define how content is aligned within the container.

Position (Horizontal only)

Control the vertical placement of content inside the banner (top, center, or bottom).

Horizontal gap

Adjust spacing between items horizontally.

Vertical gap

Adjust spacing between items vertically.

Mobile horizontal gap

Set horizontal spacing between items on mobile devices.

Mobile vertical gap

Set vertical spacing between items on mobile devices.

Check out other FAQ section settings: Common settings available in most sections

Block settings

Nested dynamic blocks

  • Image card – Container for banner content and layout

    • Subheading – Add a small supporting text

    • Heading – Add the main banner title

    • Text – Provide additional description or message

    • Button – Add a call-to-action button

    • Badge – Highlight a label or status

    • Countdown timer – Display a time-based promotion

  • Group

    • Section header – Add a title for the FAQ section

    • Accordion – Display expandable FAQ items

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