# Theme license & Transfer

When you buy Motrix from the Shopify Theme Store, the license is tied to the store you bought it for. One license covers one store, with no expiry — you can keep using it on that store for as long as you like.

A second store needs a second license. Downloading the theme file and uploading it elsewhere doesn't carry the license with it.

<Hint type="warning">
  An unlicensed copy doesn't qualify for theme updates or support from our team. It also breaks the connection to the Theme Store, so no update notification will ever appear in that store's admin.
</Hint>

## What counts as one store

* **One Shopify store, one license.** The license is tied to the `.myshopify.com` store, not to you or your business.
* **Multiple markets on the same store** are still one store. A US and a European market under one Shopify store need one license.
* **Two separate Shopify stores** need two licenses, even for the same business.
* **Unpublished copies within the same store** are fine. Duplicating your theme for testing doesn't need another license.

## If you're told your theme is unlicensed

Shopify may notify you in your admin, or you may receive a DMCA notice by email. Deal with it by the date given — leaving it can disrupt your store.

You have three options:

* **Purchase**: You want to keep using Motrix on this store. Buy it from the Theme Store for this store — click **Buy from Theme Store** on the licensing message.
* **Delete**: You don't want to keep it. Remove it from your theme library, including any renamed or duplicated copies.
* **Transfer**: You bought Motrix for an older store you no longer use. See: [Transfer a license to another store](https://docs.foxecom.com/motrix-theme/getting-started/theme-license-and-transfer#transfer-a-license-to-another-store).

## Transfer a license to another store

Transfers are possible in one situation: you're closing the original store and moving to a new one.

**All of these must be true:**

* Both stores use the same account owner email.
* You're the registered owner of both.
* The original store will be permanently closed. Not paused, not switched to a development plan — closed.

### How to request it

<Hint type="info">
  We can't transfer licenses. Theme purchases and licensing are handled entirely by Shopify, and we have no access to your billing or licensing records. Shopify Support is the only route.
</Hint>

Steps:

1. Contact **Shopify Support** and ask for a theme license transfer.
2. Give them the original store's URL, the destination store's URL, the theme name, and your original order number.

## FAQs

#### Can I use Motrix on my second store?&#x20;

Not on the same license. Each store needs its own purchase, even if both belong to you.

#### Can FoxEcom transfer my license or issue a refund?&#x20;

No. All purchases, refunds, and licensing go through Shopify. Contact Shopify Support for anything involving billing or licenses.

#### I bought Motrix from somewhere other than the Shopify Theme Store. Is that valid?&#x20;

No. Motrix is only sold through the Shopify Theme Store. A copy bought elsewhere isn't licensed and doesn't come with updates or support.