FoxKit App
Faq

Migrate FoxKit back in stock to XFlow

5 min read
FoxKit's Back in Stock feature is being retired. Why we’re deactivating FoxKit Back in stock.
If you haven't moved to XFlow yet, this page tells you exactly what's happening, why, what you need to do, and what our team will help you with.

Timeline

DateWhat happens
Now – June 30, 2026• Current FoxKit BIS active users: the feature continues to work as usual. You can install and test XFlow in parallel.
• New FoxKit users & current FoxKit users not using BIS: the Back-in-stock feature is no longer included.
June 30, 2026FoxKit BIS is fully deactivated. Restock notifications stop sending.

Migrate before June 30 to avoid any disruption to your restock notifications.

Want our help? We'll set up XFlow for you — at no cost.

Free migration assistance is available for existing FoxKit Back-in-Stock users. Our Customer Success team handles the full setup end-to-end. You review, approve, and run your campaign.

What we do for you

  • Migrate your pending FoxKit subscriber list to XFlow — no data lost
  • Activate XFlow Theme Helper on your storefront
  • Configure the Notify me form and messages
  • Customize your email template to match your store's branding
  • Set up your core workflows: subscription confirmation + 2-email restock sequence (notification + follow-up)
  • Send you a full setup summary with screenshots, links, and next steps

What to expect

You won't need to configure anything from scratch. Once we're done, you'll receive a handoff summary covering everything that was set up — so you know exactly what's running and how to manage it going forward. 🙌

Advanced features

For more advanced flows — targeted campaigns by collection, multi-step discount logic, etc. — our team will walk you through the setup step by step. The goal is for you to be able to manage and iterate on your campaigns independently after migration.

Why we’re deactivating FoxKit Back in stock

FoxKit's Back in Stock was designed as a simple notification tool — one email when a product restocks. That was enough when it launched.

But based on real merchant feedback, that model has real limits:

  • A single email gets missed or ignored, and customers who don't act immediately may find the product out of stock again by the time they return.
  • There's no way to follow up with customers who didn't convert
  • You can't offer a discount in the notification or at the moment someone subscribes
  • There's no internal team alert, no push notification, no segmentation

Rather than patching a limited system, we built XFlow from the ground up — designed specifically to convert back-in-stock demand into actual sales, not just send a notification.

👉 Install XFlow free:

XFlow Back in Stock Alert - Back in stock automation, restock alerts to recover lost sales | Shopify App Store
apps.shopify.com

XFlow vs. FoxKit — what's different

FeatureFoxKit BISXFlow
Notify button & waitlist capture
Automatic restock notifications
Subscription confirmation email
Visual workflow builder (triggers, conditions, actions)
Follow-up emails (if no purchase)
Target by product or collection
Internal team restock alert
Push notifications

In short: FoxKit notifies. XFlow converts.

What happens to your existing subscriber list

Your subscriber list is not lost. XFlow supports a one-click migration of all pending subscriptions (customers who haven't yet received a restock notification) directly from FoxKit.

Migration takes under a minute. Once migrated, your subscribers will automatically follow whichever XFlow campaign you've created.

How to migrate — step by step

Install XFlow

Install XFlow Back in Stock Automation from the Shopify App Store.

Once installed, open the app to begin setup.

Complete your XFlow setup

Before migrating subscriptions, ensure XFlow is fully configured.

Use XFlow’s visual builder to set up your restock flows. You can start with a simple one-email flow or build advanced flows with timing, conditions, and follow-ups.

Migrate subscriptions from FoxKit

XFlow supports migrating pending Back in stock subscriptions only (subscriptions that have not yet received a restock email).

To migrate your subscriptions:

Steps:

  1. Open the FoxKit app in your Shopify admin
  2. Go to Settings > General > API Integration
  3. Copy your API Key. Learn more How to get API key
  4. Open XFlow and navigate to Subscriptions
  5. Select Import, then paste the API Key into the FoxKit migration section
  6. Start the migration process.
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Once the migration is complete, your subscriptions will automatically follow the XFlow campaign you’ve created. ✅

From this point on:

  • Restock notifications are sent based on your XFlow workflow
  • Timing, follow-ups, and conditions are handled automatically
  • No further action is required

You’re now fully set up to manage Back in stock automation with XFlow. 🎉

Common questions

Will my current FoxKit subscriber list be lost?

No. All pending subscriptions can be migrated to XFlow in one step before the deadline.

Do I need to reconfigure everything from scratch?

Not if you use our CS-assisted migration. We'll rebuild your setup in XFlow and match what you had in FoxKit, or assist you in improving on it.

Is XFlow free?

XFlow is currently free to install and use. Pricing will be introduced in the future — existing users will receive advance notice, preferential terms, and special discounts for early adopters.

Who built XFlow?

XFlow is built by the same FoxEcom team that built FoxKit. It's not a third-party app.


Have questions? Reach out via contact form or email our support team. 🙋‍♀️
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